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QUALIFICATIONS
s Timeshare Properties
s Extensive Computer
s Multi Unit Apartments
s Communication Skills
s Research Abilities
s Bookkeeping & Payroll
s Presenter/Public Speaker
s Creative & Innovative
s Newsletter & Brochure
s Office Management
s Customer Service Management
s Team Building & Training
s Cost-Reduction Strategies
s Human Resources
s Expense Reduction
s Customer Service Enhancement
s Advertising & Marketing
s Design & Ad Campaign
s Branch Manager
s Asset Financials; Budgets
s Performance Management
s General Bookkeeping
s A/P & A/R
s Inventory Management
s Retail Operations Management
s Complaint Management
s Property Management
PROFESSIONAL EXPERIENCE
Food Lion, LLC– Zebulon, NC
Training Management
Manage and Supervise Front End Feb to Present
Part Time position until I obtain full time employment
Discarded Minds LLC – Richmond, VA
Business Consultant Sept to Dec
s Diverse contract work until full time employment is obtained
s Diverse Office & On-line Temporary Assignments
s Design new advertising and marketing campaigns
s Implement marketing & advertising
s Networking and brand marketing
YYP Corporation — Virginia Beach, VA
General Manager Nov to Sept
s First five months owner was out of the country in India.
s Recruited new staff employees & Customer Service programs.
s Developed new brand name of Hotel.
ACHIEVEMENTS
s Launched Brand new name and all marketing and advertising.
s Structured and implemented programs and policies for employees.
s Fostered a teamwork/open-door environment .
s Analyzed business, giving recommendations to the owner.
s Worked closely with the State Auditors and City Officials.
s Negotiated new contractors and vendors accounts .
s Brought in , of new rental revenue with Group Reservations.
Jade Tree Cove Resort — Myrtle Beach, SC
General Manager Jan to June
Assistant General Manager Jan to Jan
s Managed operations of resort timeshare on the oceanfront.
s Increased timeshare ownership.
s Developed new streamlines of rental revenue.
ACHIEVEMENTS
s Received Ice Awards for Outstanding Customer Service from City of MB.
s Property won Gold Star, Silver Star and diverse Hospitality Awards.
s Implemented brand new activities and amenities for resort which had none.
s Instituted P & L, budgets, forecasts and projections.
s Leveraged strengths in cost-effective marketing management campaigns.
s Developed , of advertising and internet marketing no cost to resort.
s Trained and created brand new customer service policy.
s Managed , building structural renovation
s Created weekly ownership meetings.
s Managed execution of executive board meetings.
Albertson’s Food Distributors
PIC Manager/Assistant Store Manager Feb to Jan
Front End Manager Jan to Feb
Orlando & Sarasota Florida
Amsterdam Advertising Specialties & Promotions
Executive Director
Amsterdam, New York Mar to Jan
Recruiter, Exec Director
Diverse Executive & Administrative Positions Jan to Mar
Albany, New York
EDUCATION & CERTIFICATIONS
Gaitlin University – Virginia, September
Advanced Management
Bryant & Stratton Business Institute
Concentration: Marketing & Advertising/Communications
On-line Training & Development
Management, HR, Leadership, Marketing, Recruiting, Advertising
AWARDS
National Leadership Award; White House,
Ice Awards from City of Myrtle Beach, SC,
Excellence Customer Service Awards; NY, Florida (phone hidden)
AFFILIATIONS
Quality International Circle
Executive Who’s Who
Exec-U-Net Association Intelligent Social Media Group