Office Manager Resume
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Resume:
LAVON JUNE HARTRICH
The focus of my search for a new position is to work with other professionals. Assisting managers and employees of all capacities and to make a contribution to its success.
Consistently demonstrated proven dependability, commitment, teamwork and flexibility. Having worked efficiently by completing assigned tasks/projects before required deadlines. Possessing a strong organizational skills as well as attention to detail.
COMPETENCIES
Human resources
Recruiting
Office management
Administrative assistance
Staffing
Training
Customer Satisfaction
Marketing
QuickBooks
Excel/data entry
MS word
ACT
Powerpoint
MS Outlook
Internet savvy
WORK HISTORY
AUTOMATION ASSISTANCE INFORMATION TECHNOLOGY, INC., Westmont, Illinois –
Information Technology and Consulting Services www.aainc.com
Position: OFFICE MANAGER
Handled multiple tasks required for the successful operation of the office.
Administrative assistance, reception, general office, and special projects as assigned.
Preparation work: Request for proposals.
Extensive documentation and tracking of information.
Monitoring hours/dollars for Consultant’s projects.
Reservations for travel, lodging, car rental and other necessary requirements for employees.
Expense reports review and payments.
Special events planning.
Preparatory work for trade shows/conferences.
New employee’s paperwork State and Federal compliance and benefits.
Tracking accrual of vacation, compensation and personal time off.
Payroll and direct deposit work. Review for accuracy all tax, benefits and K deductions.
QuickBooks: Created new client databases. Client invoices. A/R and A/P. Bank reconciliations and credit card entries.
ACT: Prospective clients and client input.
WHOLE FOODS MARKET, Wheaton, Illinois –
Supermarket industry www.wholefoodsmarket.com
Position: IN-STORE EDUCATOR/DEPARTMENT TEAM MEMBER
New employee training and orientation sessions. State and Federal paperwork compliance.
Follow-up with new employees and their Team Leaders about progress, additional training and/or recommendations.
Taught OSHA, product training and miscellaneous classes to approximately team members.
Assisted with the writing of classes for employee training with other In-store educators in the Midwest region.
Marketing department assistance at community and in-store events.
Planned/executed Back-to-School program.
Employee holiday parties planning and execution. Team member recognitions.
Invited by regional office to review and make final decisions regarding employee separations.
Team member, Nutrition/Whole Body department: Sales, merchandising and department maintenance.
FELLOWS STAFFING SERVICE, Schaumburg, Illinois –
Human Resources industry www.fellowsplace.com
Position: ACCOUNT EXECUTIVE
Developed strategies for sales territory growth.
Extensive research via all media.
Fulfilled weekly quotas for cold calls and drop-by visits with prospects.
Appointment setting and one-on-one presentations.
Representative of company at trade shows/conferences.
New client orientation visits.
SUNRISE SENIOR LIVING, various Chicago suburban locations –
Senior living communities and senior care services industry www.sunriseseniorliving.com
Position: DIRECTOR OF COMMUNITY RELATIONS
Displayed proven sales and marketing skills which included development of a client referral base through networking with community and business leaders, and area hospitals.
Facility tours to potential new residents and community groups.
Managed speaking engagements, advertising and the execution of special promotional events.
Provided public relations to key market areas.
Ensured a high level of customer service and coordination with other staff members to achieve maximum resident satisfaction, as well as maximum rent-up ratios.
Helped design and improve competitive market analysis and marketing/sales plan reports.
Actively involved in staff supervision and training.
I met with Directors at hospitals, rehab. centers and with social workers specializing in senior care. As well as working with Senior Day Care Centers to coordinate visits with their client's and Sunrise residents in a social setting.
PERSONNEL GROUP OF AMERICA (PGA)/WEST PERSONNEL SERVICE, various Chicago suburban locations
– and (phone hidden)
Staffing and Recruiting Industry
Position: SENIOR STAFFING COORDINATOR
Research via all media for leads.
New client account development by cold calling in the field and over the phone to prospective clients.
Appointment setting and presentations to decision makers.
Monthly or quarterly client meetings.
Development and implementation of recruiting plans.
Recruiting on site at IDES locations, high school/college campuses and other sources.
Initial screening of applicants. Hiring of new temporary employees. Skill testing and reference checking. As needed by client companies: Criminal background checks and/or drug screening.
Improving and expanding existing marketing plans.
Unemployment hearings.
Temporary employee’s weekly timecard review and submittals. Payroll troubleshooting and collection calls.
Conference/trade shows participation.
WAL-MART, Casper, Wyoming (phone hidden)
Retail industry www.walmart.com
Position: MANAGEMENT ASSISTANT/TEAM MEMBER
I was hired by Wal-Mart to assist with a new store opening. Specifically helping the Store Manager and Departmental Manager's.
Set up interviews for department managers and store manager.
Verification of past employment.
Executed testing for prospective new hires.
All new hire orientation sessions. All mandatory paperwork for Federal, State and Wal-Mart corporate.
Tracking and notifying department managers regarding employee review deadlines, additional mandatory training sessions.
Assisted with timecard entries for payroll processing.
Representative of store at local high school, college and IDES for recruiting purposes.
Representative at local high school to review and assist junior and senior year students. Critiquing their resumes, assist with resume writing, employment applications completion, cover letter writing training and interviewing practice sessions.
GROUPS AND ASSOCIATIONS
SHRM/Society for Human Resource Management (former member) www.shrm.org
NCA/National Concierge Association (former member) www.nationalconciergeassociation.com
HONORS/AWARDS/RECOGNITIONS
Whole Foods Market:
Named to the “Green Team” environmental council.
Voted to be a member of the Team Awareness Group. (+ years)
Named "Employee of the Month" on two occasions by Manager’s.
Named employee event planner. (Employee recognitions, holiday parties, etc.)
Personnel Group of America (PGA)/West Personnel Service:
Staffing Coordinator of the Year.
Performance Club Winner. ( year’s)
Wal-Mart:
Voted by employees as their representative to attend annual stockholders meeting at corporate headquarters in Bentonville, Arkansas.
Founder of the store “Green Team”.
Named by store management to be the coordinator/lead for Natrona County area Wal-Mart college scholarship program.
Triton College:
Presidents Scholastic Honors List
Deans Honor List
