Program Assistant Resume
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Resume:
Program Assistant - Arts and Communication
June – December
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Type, print, copy and/or shred materials; Scan and manipulate images and documents; Organize files; Deliver and retrieve tests from testing center; Create charts, graphs or reports using data compiled from both internal and external sources; Assist faculty with various computer programs; Answer telephone and deliver messages to appropriate party; Prepare bulk mailings using postal service requirements; Act as an ad hoc secretary for other departments / divisions of the college; Pick up and distribute mail; Greet every person cordially and give prompt assistance; Compose effective and accurate correspondence; Establish and maintain effective working relationships with administrative officials, faculty, other employees, students, parents, vendors and the general public; Define problems, collect data, establish facts and draw valid conclusions; Order supplies on behalf of faculty and staff; Initiate purchase orders and maintenance work orders for Fine Arts and Communications departments; Hire, supervise and evaluate part-time work-study students; Acquire, maintain and update knowledge of administrative and procedural regulations; Complete complex and confidential administrative and educational tasks; Proof and edit documents as necessary; Prepare reports, tests, classroom hand-outs and Black Board materials; Correct minor problems with printers or call service repair; Notify maintenance or technology of any problems that interfere with the instructional environment; Proctor tests when other resources are unavailable; Secure papers with faculty and student personal information; Promptly forward messages to faculty on and off campus; Maintain professional conduct and confidentiality in all aspects of assigned duties; Assist departments in the Academic Studies Division in processing paperwork and creating programs for recital series, workshops, lectures, productions and festivals for the Arts and Communications building including the auditorium, black box theatre and art gallery; Assist with box office and collections for events held in the Arts and Communications building, including ticket design, ticket sales, event reservations and depositing of funds; Assist in developing and mailing out promotional and recruiting material including flyers, brochures, posters, high school recruitment packets and invitations; Assist faculty in the Academic Studies Division in developing, organizing and overseeing special events; Assist in coordinating room, lab and studio set up for various events; Set up reservations for various persons and/or organizations wishing to use facilities located in the Arts and Communications building; Record events in a semi-public calendar in order to prevent scheduling conflicts of facilities located in the Arts and Communications building; Ensure all requests are made in writing within the specified amount of time and forwarded to appropriate staff and faculty for approval
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Express Personnel Service
Sherman, TX
Temporary Program Assistant - Arts and Communication
June - December
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Type, print, copy and/or shred materials; Organize files; Deliver and retrieve tests from testing center; Create charts, graphs or reports using data compiled from both internal and external sources; Answer telephone and deliver messages to appropriate party; Prepare bulk mailings using postal service requirements; Pick up and distribute mail; Greet every person cordially and give prompt assistance; Compose effective and accurate correspondence; Supervise and evaluate part-time work-study students; Acquire, maintain and update knowledge of administrative and procedural regulations; Complete complex and confidential administrative and educational tasks; Proof and edit documents as necessary; Prepare reports, tests, classroom hand-outs and Black Board materials; Correct minor problems with printers or call service repair; Notify maintenance or technology of any problems that interfere with the instructional environment; Secure papers with faculty and student personal information; Promptly forward messages to faculty on and off campus; Maintain professional conduct and confidentiality in all aspects of assigned duties; Assist departments in the Academic Studies Division in processing paperwork and creating programs for recital series, workshops, lectures, productions and festivals for the Arts and Communications building including the auditorium, black box theatre and art gallery; Assist with box office and collections for events held in the Arts and Communications building, including ticket design, ticket sales, event reservations and depositing of funds; Assist in developing and mailing out promotional and recruiting material including flyers, brochures, posters, high school recruitment packets and invitations
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Manpower Employment Services
Sherman, TX
Administrative Assistant
August to June
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Answer telephones and direct callers to appropriate personnel; Deliver various items to managers, supervisors and committees throughout the building; Greet employees and other guests as they enter the office; Obtain potential employee information and fax information to outside company for background checks; Communicate with employees and visitors to determine which HR professional could best meet their needs; Enter resume and application information into database for EEO/AAP purposes; Distribute employee anniversary and birthday cards to managers and supervisors for signatures and collect them for distribution to employees in a timely manner; Research training information for employees and supervisors to determine what training still needed to be completed and/or entered into the database in order to meet the training requirements for the year; Create calendars and attendance charts to help employees keep track of vacation time and holidays; Schedule appointments and conferences for managers and various committees; Create training materials when necessary; Distribute information to employees via creative announcements using PowerPoint and Word applications; Produce invitations for special events utilizing special card stock and provided information; Ensure all legal documentation is updated yearly or as otherwise necessary; Communicate with people on all levels within the company and without in order to maintain smooth business operations; Order supplies for special events and discuss provisions with outside vendor in order to maintain satisfactory food options for employees and guests; Understand the personality of each employee and deal with each person on his or her own level while maintaining a professional attitude; Multi-tasking for several managers, supervisors and committees
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Securitas Security Services, USA Inc.
Sherman, TX
Lobby Receptionist / Security
May to August
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Answer multi-line telephone system; Direct calls to appropriate parties; Separate invoices, statements and debit memos on a daily basis; Sort timecards and paychecks for distribution by supervisor; Maintain building security by following company guidelines; Register guests in the lobby area and contact employees to escort visitors; Handle classified information; Refer callers to appropriate outside agencies; Memorize name, shift and location of + employees; Take messages for managers and supervisors as necessary
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H&R Block Tax Services
Sherman, TX
Tax Professional
January to April
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Obtain information from clients in order to fill out tax paperwork; Maintain client confidentiality; Work with client to lower current tax liability utilizing all legal measures possible; Discuss with client the feasibility of lowering their tax liability for the following tax year; Discuss tax returns with clients and the IRS as necessary; Ensure all information provided by the client is true and accurate to the best of their knowledge; Have a working knowledge of the tax laws in order to best serve the client; Answer telephones as necessary; Set appointments for myself as well as other tax professionals in the office
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Kelly Services
Sherman, TX
Dental Data Entry Clerk
June to January
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Enter information into database from hard copies
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H&R Block Tax Services
Sherman, TX
Electronic Filing Clerk
January to April
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Collect client folders from tax professionals and file in appropriate category; Log check numbers when they came in each day; Contact clients and let them know checks were available; Contact IRS in case of problems with tax returns; Deliver checks to client after verifying identity; Call former clients and determine level of desire to file taxes with company again; Greet clients upon entrance to the tax office; Answer telephones and take messages; Set up appointments for clients with requested tax professional
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Pizza Hut
Okmulgee, OK
Assistant Manager
October – March
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Supervise employees in kitchen environment; Ensure cleanliness standards were being met; Ensure delivery schedules were consistent and timely; Communicate with call center personnel in cases of back up; Maintain friendly atmosphere for customers; Collect money from customers; Keep daily operating costs down; Take up slack when things got too busy; Maintain facility to meet Health Board standards
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Pizza Hut
Checotah, OK
Waitress
April – October
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Prepare salad bar for lunch crowd; Take orders and deliver fresh product to table; Answer telephones and take carry out orders; Service with a smile; Wash dishes as needed; Cook pizzas and deliver to buffet table; Rotate product out in order to meet health safety standards; Clean dining room tables and restock tables as needed; Greet customers with a smile; Provide refills for customers as needed; Submit requests to kitchen for specialty buffet items; Keep the salad bar stocked and fresh; Maintain proper operating temperatures for salad bar and buffet table
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Flying J Travel Plaza
Checotah, OK
Cashier
August – February
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Greet customers as they enter the facility; Get information from truck drivers before starting fuel pumps; Promote new items to customers as they are checking out; Clean and refill coffee pots and cappuccino machines; Keep hot food case and cold food case clean and free of expired food; Stock cooler with a variety of beverages; Check in vendors; Front and face shelves; Return audiotapes to appropriate racks; Weigh trucks that came through the scales; Communicate with truck drivers and other customers; Maintain a fun and friendly attitude; Keep carrousel area stocked and clean
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Additional Training:
Ÿ STOP – safety course
Ÿ S/Lean training class
Ÿ Think Customer – customer service training
Ÿ On-going typing tutor courses - currently type words per minute
Ÿ Proficient in Microsoft applications - Indian Capital Vo-Tech
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Education:
Franklin Senior High School
Stockton, California
California High School Proficiency Exam
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San Joaquin Delta College
Stockton, California
Broadcast Communications
year – not completed
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Indian Capital Technology Center
Muskogee, Oklahoma
Legal Secretarial
No certificate
