Compliance Officer Resume
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Resume:
PROFILE:
- Has an in-depth knowledge of JCI, Philhealth, DOH & other local standards, implementing and enforcing them, while providing education and guidance to both organization and employees.
- Knowledge of clinical system implementations and clinical processes
- Strong problem solving abilities and critical thinking skills
- Effective interpersonal skills and written and verbal communication skills
- Ability to work in a team environment but still able to work independently
- Demonstrates strength in presenting to groups and senior leadership
EDUCATION:
MA in Hospital Administration
University of Santo Tomas
España, Manila, Philippines
Currently Enrolled rd Semester
General Average of .
Bachelor of Science in Nursing
Medical Colleges ofNorthern Philippines
Cagayan Valley,Philippines
Graduated: March
Dean’s List, School Year -
General Average of .%
Bachelor of Science in Civil Engineering
UniversityofSanto Tomas
España,Manila,Philippines
Graduated: March
Contributing Writer and Layout Artist,
The Thomasian Engineer Journal
LICENSES AND AFFILIATIONS:
Philippine Nursing Licensure:
Registered Nurse
License No:
June , Regional Topnotcher
Expiration: //
New MexicoBoard of Nursing:
Registered Nurse
License No: R
Expiration: //
Member:
Philippine Nurses Association (PNA)
-Present
Philippine Society for Quality (PSQua)
SKILLS:
- Formulation of Policies and Procedures
- Hospital Information System
- Knowledge of accreditation Philhealth, ISO and JCI standards.
- Knowledge of the Performance Improvement Tools
- Risk Management
- Facility Management & Environmental Safety
- Forms Analysis
- Clinical Pathway Implementation & Monitoring
- Research Methodologies
- Soft Skills and Interpersonal Skills:
(a) ability to convey the idea to the masses in the simplest possible manner
(b) approachable
(c) has social-emotional awareness and get along with others
(d) communicates effectively and empathize accurately
(e) builds relationship of trust, respect and productive interactions
- Experienced in Software Applications including MS Word, Powerpoint, Excel, Visio
- Powerpoint Presentation
WORK EXPERIENCE:
Compliance Officer, Senior Manager Accreditation Unit
May , - Present
Total Quality Services Division
Makati Medical Center (JCI Accredited & Awarded as Center of Excellence – Philhealth)
Amorsolo St, Makati City
Member, Internal Quality Survey (IQS) Team
- Reviews, updates and ensures that all hospital plans, policies and procedures are aligned and in compliance with local and international accreditation standards (DOH, PHILHEALTH & JCI)
- Trains, as appropriate, hospital staff on accreditation standards and applicable hospital policies.
- Updates the TQSD Director and the Quality Service Officers of relevant laws and regulatory standards such as DOH and Philhealth related to health care services.
- Supervises and coordinates the JCI training together with the JCI training trainers’ team.
- Monitors compliance of units/departments to local and international accreditation standards.
- Formulates and updates policies and procedures in a collaborative process according to local and international hospital standards.
- Ensures proper dissemination of policies, procedures, memos and activities in compliance with local and international standards.
- Collaborates and communicates with DOH and Philhealth agencies about issues and concerns regarding health care standards.
- Coordinates with the Internal Quality Surveyor to (a) plan and carry out internal quality survey activities; (b) ensure continuous training of IQ surveyors on all applicable standards; and (c) Follow up IQS related corrective action and performance improvement of units/departments.
- Recommends to TQSD Director service exemplars for rewards and recognition.
- Supervises assigned administrative staff in the performance of their duties.
- Ensures good housekeeping - s is practiced.
Quality Assurance Officer/Business Systems Analyst
Feb , - Present
Quality Assurance Office
Central Luzon Doctors’ Hospital
Tarlac City, Tarlac
Member, Forms Committee
Member, Committee on Ethics
Facilitator, Continuous Quality Improvement Committee
Job Description as Business Systems Analyst:
- Critically analyzed clients’ operations and systems.
- Conducted systems review to units and prepared reports and recommendations
- Analyzed business processes, functions, and procedures to determine the most effective business systems to meet the needs of the organization.
- Identified options for potential solutions and assesses them for both technical and business suitability.
- Drawn specific proposals for modified or replacement systems
- Presented proposals to the Hospital Administrator and end-users.
- Proactively supported efforts that ensure delivery of safe patient care and services.
Job Description as Quality Assurance Officer:
- Lead the Quality Assurance team in the preparation of documentation/evidences required by the PHIC Benchbook accreditation as “Center of Excellence”.
- Lead the Continuous Quality Improvement Committee in the development, update, installation, and implementation of quality philosophy, strategy, standards, policies and procedures and disseminated such information to all hospital units and monitors their compliance.
- Interpreted and implemented quality assurance standards.
- Assisted the Hospital Administrator with records, form revisions and procedures.
- Reviewed quality assurance standards and studied the existing policies and procedures to evaluate effectiveness of quality assurance program.
- Formulated quality assurance policies and procedures.
- Performed quality-assurance functions to accomplish business coordination, monitoring, and reporting of quality-assurance studies according to the QA plan.
- Compiled statistical data and wrote narrative reports summarizing quality assurance findings.
- Assisted with developing and maintaining an unusual occurrence procedure.
- Maintained current and accurate records of all relevant communications, audits, corrective action plans, and effectiveness monitoring.
- Ensured the compliance of hospital in relation to the standards of accreditation body, the hospital’s policies and procedures, and those set by the Department of Health and local regulatory bodies.
Documentation Assistant
February , -December ,
Renal Disease Control Program (REDCOP)
Research Department
National Kidney and Transplant Institute
East Avenue, Quezon City
Project: Development of a Unified Information System for Chronic Kidney Disease, Dialysis and Transplant Patients at the National Kidney and Transplant Institute
Job Description:
- Conducted systems review of the assigned units and prepares report of this activity.
Prepared and presented to all department managers the flow of operation in the following departments:
- Human Organ Preservation Effort (H.O.P.E) Office
- Hemodialysis Unit
- Out-Patient Service Department
- Adult Nephrology Department
- Medical Records and Library Division
- Peritoneal Dialysis Ward
- CAPD Clinic
- Emergency Room Department
- Interviewed hospital staff members to collect data and prepares documentation of all inputs on systems analysis, need assessment and systems design.
- Prepared draft of the Standard Operating Guidelines of the system.
- Prepared presentation materials in all meetings.
- Assisted in the training of users of the system.
- Attends Technical Working Group (TWG), consultative meetings, and regular meetings required.
- Assisted in the monitoring and evaluation of the system and prepares documentation of this activity
- Assisted in the conduct of data management procedures.
- Performed other functions that maybe assigned by the immediate supervisor and other higher authority.
POST GRADUATE COURSE:
Dialysis Management Course
Duration: | July , - December , ( months program) |
Company: | National Kidney And Transplant Institute |
Location | East Avenue,Quezon City,Philippines |
Department: | Nursing Service Department-IANAHP |
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