On-Premise Service Manager Resume
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Resume:
Sara Donilon
Fieldview Avenue, Duarte, Ca
SUMMARY OF QUALIFICATIONS:
- Full-life cycle recruiter with experience in Administrative, Customer Service, International Customer Service, Legal, and Technology.
- Innovative, goal-oriented, and creative approach to delivering results.
- Creative problem-solver with the ability to anticipate, assess, and overcome recruiting challenges.
- Strong computer skills.
- Results-driven with excellent analytical and communication skills.
- Proven ability to work in a fast-paced, high stress environment.
- Excellent communicator capable of developing and nurturing professional business relationships.
- Detail-oriented team player with outstanding interpersonal and problem-solving skills.
- Proven ability to manage multiple projects simultaneously while meeting deadlines.
- Strong organizational skills and the ability to work with minimal supervision.
PROFESSIONAL EXPERIENCE:
ULTIMATE STAFFING SERVICES ON-PREMISE AT MYSPACE.COM
On-Premise Service Manager
El Segundo, California
May – October
- Designed, implemented, and managed the full-life cycle recruiting process on-site at MySpace.com.
- Performed full-life cycle international recruiting duties for languages and countries.
- Met with department directors, managers, and leads weekly to discuss departmental hiring needs.
- Implemented career fairs to keep up with the aggressive hiring needs of Myspace.com.
- Utilized Monster, Careerbuilder, Craigslist, and various other creative outlets to source potential candidates for MySpace’s unique employment needs.
- Placed up to employees per month in a variety of Customer Service, International Customer Service, Internet Security Abuse, and Legal positions.
- Identified qualified candidates to fill a variety of positions through an effective recruiting, interviewing and screening processes, increasing employee retention by %.
- Performed extensive background checks on potential candidates.
- Maintained a high-level of confidentiality at all times.
- Created and maintained job postings on a variety of job search engines.
- Monitored job performance and candidate/manager satisfaction.
- Maintained accurate employees records and handled a variety of human resource duties.
- Processed new hire paperwork.
- Conducted new hire orientation.
STIVERS STAFFING SERVICES
Recruiter
Pasadena, California
June – May
- Recruited and sourced candidates using job search engines such as Monster, Careerbuilder, HotJobs, and Craigslist.
- Reviewed resumes for appropriateness of skills, experience, and knowledge in relation to available positions.
- Screened, interviewed, hired, and placed qualified administrative and legal professionals.
- Interviewed a minimum of employees per week.
- Assigned, motivated, counseled, and terminated (when required) temporary employees.
- Discussed, analyzed, and satisfied client temporary and direct hire needs.
- Handled workers’ compensation and unemployment claims.
- Managed and coordinated all communication with candidates.
ENTERPRISE RENT-A-CAR
Manager In Training
Valencia, California
March - May
- Managed a satellite branch, and increased it’s fleet and profit by %.
- Received an ESQI (Enterprise Service Quality Index) score of % as a satellite manager.
- Responsible for effectively communicating, and interacting with various types of customers and vendors.
- Inventory control (e.g. tracking and managing the deployment and return of vehicles)
- Executed an efficient and accurate rental contract.
- Informed customers of responsibilities and related fees.
- Managed phones and booked reservations.
- Maintained a high standard of customer service.
- Initiated various marketing visits and sales calls to grow existing business and locate sources of new business.
- Accounts receivable and collections.
- Surveyed customers to insure “completely satisfied”.
- Resolved customer complaints and disputes.
- Callbacks- Update deposits and extensions for rentals.
TARGET
Guest Service/Cashier
Nashville, TN
- Assisted guests with returns and handled complaints.
- Performed cashier duties as needed.
EDUCATION:
Bachelor of Arts
University of Alabama, Tuscaloosa, Alabama
Major: American Studies
Minor: English
