Receptionist/Customer Service Resume

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Posted on: 2011-09-06

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Resume:

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Mary Ellen Ross

N. Hawthorne Street;Massapequa,NY

Email:

Ph:

 

My Goal:  To provide Excellent Office Assistant/Receptionist/Customer Service/Data entry skills to a quality company.

 

Employment History

 

Altronix Corp., Brooklyn, NY                                               October -March ,

Data Entry/Customer Service

 

• Responsible for all billing and invoicing for customers accounts using MAS accounting & inventory software


• Maintained all records of customer’s accounts using the MAS system.


• Responsible for all data entry of customer data into data base


• Received customers Orders and processed them for on time shipment.


• Provided excellent customer service via phone, email and fax

 

Regent Sutton, LLC., New York, NY                                    July – May

Receptionist

• Responsible for answering Multi-Line phones and directing calls to company personnel


• Directed/Screened calls for appropriate personnel


• Responsible for maintaining company cafeteria


• Worked with HR to maintain accurate attendance for all company personnel


• Kept accurate Petty Cash/records, signed for deliveries and distributed them accordingly

 

King Research Inc., Brooklyn, NY                            July – December

Receptionist/Biller/Customer Service

• Responsible for all customer service by taking customer orders and inquiries by phone


• Processed customer orders for shipment using UPS Worldship & other carriers


• Billed & maintained customer accounts using MAS accounting & inventory software


• Opened, sorted & distributed incoming mail


• Processed all out-going mail using Pitney Bowes mail machine


• Took accurate, readable messages & provided general clerical assistance


• Signed for and distributed packages (i.e. FedEx, UPS etc.)

 

CJ Contracting Co., Brooklyn, NY                           January -January

Receptionist/Office Assistant

• Handled work order requisitions and customer complaints/inquiries


• Billed & maintained customer accounts manually


• Handled accounts receivable, manual payroll and collection calls


• Opened, sorted and distributed mail


• Answered phones taking readable, accurate messages & general clerical duties