Front Desk Receptionist Resume
Posted on: 2011-09-05
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Resume:
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(T) Email:
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Career Focus________________________________________________________________________
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With my exceptional skills, I am confident that will be a great asset to your company. I am looking for a company that has room for growth, advancement and I am willing to be a part of a professional team.
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Core Qualifications___________________________________________________________________
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- + years office experience • QuickBooks
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- MS Word • Computer Literate
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- MS Excel • WPM
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- MS Outlook • Critical Thinker
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- MS Entourage • Energetic
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- Highly Organized with superior • Self-starter with a
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attention to detail professional manner
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Accomplishments____________________________________________________________________
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- Administration
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- Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
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- Operations
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- Collaborated with all co-workers to ensure smooth workflow and efficient organization operations.
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- Accountable for all operations of busy office, including front-desk.
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- Multitasking
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- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
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- Administration
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- Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
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- Faxing reports, photocopying collateral and scanning documents for inter-departmental use.
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- Customer Service
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- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
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- Patient Charting
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- Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
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- Medical Records
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- Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
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- Scheduling
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- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
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Employment Summary________________________________________________________________
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/ – / NYC Psychotherapy Front Desk Receptionist/Clerical Brooklyn, NY
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/ – / VAM CC Corp. Assistant Manager Brooklyn, NY
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/ – / Rainer N.Mittl Ophthalmologist Front Desk Assistant Brooklyn, NY
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Education___________________________________________________________________________
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TCI College of Technology Business Administration Management NY, NY