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Front Desk Receptionist Resume


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Resume:



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(T) Email:


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Career Focus________________________________________________________________________


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With my exceptional skills, I am confident that will be a great asset to your company. I am looking for a company that has room for growth, advancement and I am willing to be a part of a professional team.


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Core Qualifications___________________________________________________________________


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  • + years office experience •    QuickBooks

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  • MS Word •    Computer Literate

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  • MS Excel •    WPM

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  • MS Outlook •    Critical Thinker

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  • MS Entourage •    Energetic

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  • Highly Organized with superior •    Self-starter with a

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attention to detail       professional manner


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Accomplishments____________________________________________________________________


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  • Administration

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  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

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  • Operations

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  • Collaborated with all co-workers to ensure smooth workflow and efficient organization operations.

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  • Accountable for all operations of busy office, including front-desk.

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  • Multitasking

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  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

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  • Administration

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  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

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  • Faxing reports, photocopying collateral and scanning documents for inter-departmental use.

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  • Customer Service

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  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

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  • Patient Charting

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  • Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.

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  • Medical Records

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  • Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.

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  • Scheduling

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  • Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

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Employment Summary________________________________________________________________


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/ – /            NYC Psychotherapy           Front Desk Receptionist/Clerical           Brooklyn, NY


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/ – /            VAM CC Corp.                        Assistant Manager                              Brooklyn, NY


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/ – /            Rainer N.Mittl Ophthalmologist      Front Desk Assistant                Brooklyn, NY


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Education___________________________________________________________________________


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                                    TCI College of Technology    Business Administration Management       NY, NY