General Service Manager Resume
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Resume:
PROFESSIONAL PROFILE
* Successfully managed operations and completed projects in record time for the healthcare, prevention and management of diabetes in underserved populations, the arts management field, student recruitment and enrollment management for the nonprofit sector and community-based business.
* Conducted community outreach, bilingual workshops, presentations and development of bilingual printed materials.
* Key organizer of multi-cultural events in USA and overseas.
* Familiarity with Latino Communities in NYC, and demonstrated experience working with aging populations, students, community groups, emerging artists and small arts organizations providing grassroots-level support to target community groups.
* Point person on creating new training programs in arts administration educating Latino emerging artist and cultural centers about Arts Management. Trained + arts managers and their non-profit organizations covering NYC, South America and the Caribbean.
* Excellent contacts in the Latino community in New York. Proactively established and maintained relationships with business bureau, local business, the arts community, cultural institutions and embassies.
Expertise includes:
* Grant Management
* Fluent in Spanish
* Special Events
* Latino Outreach
* Trainer
* Public Relations
PROFESSIONAL EXPERIENCE
BEST CARE EVER, NEW YORK CITY, NY -PRESENT
Health Care, General Practice and Internal Medicine Group Practice
GENERAL MANAGER
General Manager Officer with full responsibility for the day-to-day administration and operations of the medical practice including the management of a $. million budget.
* Launched a massive cost-reduction initiative, introduced electronic medical records system, negotiated physician agreements, and reduced administrative costs by -% over two years. Added $,+ to profits.
* Coordinated a series of Diabetes Wellness Workshops in Spanish ( people per session) for underserved, diabetic Medicare Beneficiaries with collaboration from grass roots coalitions, to give participants with diabetes, the opportunity to interact and learn in a relaxed and convivial environment.
* Organize and lead bi-annual Family Health Street Fairs in Upper Manhattan and the Bronx, > in attendance, to offer health awareness by providing education, workshops and health screening activities to promote personal health and safety issues. Successfully + in attendance.
ARTE & ASESORIA GROUP, NEW YORK CITY, NY –
Nonprofit administration, cultural projects, audience development, programming and training
CULTURAL AND PRODUCTION MANAGEMENT CONSULTANT
Management consulting for Arts and Cultural Projects whose clients included Manhattan Neighborhood Network (MNN), Clemente Soto Velez Cultural & Educational Center (CSV), Parque Arauco Mall, S.A., Embassy of the Czech Republic in Chile, Embassy of Indonesia in Chile, and Dominican Republic Ministry of Tourism.
* Designed and implemented creative multi-cultural programming and activities in the performing arts field including concerts and dance, trade shows and award ceremonies.
* Organized and led productions and events that were featured on local media.
* Ensured effective programming that encompassed a range of styles, specifically designed for diverse audience from culturally and etnically diverse backgrounds. Built a reputation for recognizing outstanding talents.
* Programming quality, multi-agency cooperation and strong network broadened press coverage and attracted unprecedented audiences.
LOWER MANHATTAN CULTURAL COUNCIL, NEW YORK CITY, NY
Nonprofit, leading voice for arts and culture in Downtown Manhattan and NYC
ASSOCIATE DIRECTOR/GRANTS MANAGER
In partnership with the New York State Council on the Arts (NYSCA), provided administrative day-to-day support to city-wide Flagship Regrant Decentralization Program Fund for Creative Communities that served Manhattan’s diverse arts community.
* Launched a series of community outreach activities as part LMCC’s strategy to increase the number of applicants across Manhattan by % in less than three years.
* Introduced and conducted hands-on monthy, two-hour professional trainning in Arts Management, bilingual and technical assistance workshops to help emerging organizations and artists pursue their goals. Topics included audience development, cultural marketing, budgeting, fundraising and administration of the arts.
HARLEM SCHOOL OF THE ARTS, NEW YORK CITY, NY –
Community Arts School
LIAISON TO THE LATINO COMMUNITY
Designed, coordinated and managed HAS’s Latino Tuition-Free Program outreach activities in Harlem and Washington Heights.
* Point person in creating the Latino Arts and Education Community Outreach Recruitment Initiatives to raise awareness enabling the school to increase the pool of Latino students from to .
* Orchestrated international cultural-exchange programs with the Dominican Republic between African Americans and Dominicans students. The program enabled talented musicians to perform and work with musicians and dancers overseas.
* Key organizer of a gala dinner for an ambassador, elected officials and community leaders, to establish relationships and presence in the political arena.
EDUCATION
MBA in Marketing (bilingual program), - - Gabriela Mistral University, Santiago, Chile
Diploma in Events Planning, - Pontifical Catholic University, Chile
Diploma in Arts Administration, - New York University School of Continuing and Professional Studies
KEYWORD SUMMARY
Masters in Business Administration, detailed, organized, multi-tasking, resourceful, self-motivated, team player, creative, energetic,
Women, refugees, , , ,
