Customer Service Rep. Resume
LOG IN OR REGISTER TO CONTACT ME
This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.
Resume:
MARTHA GARCIA
\\r\\n
\\r\\n
OBJECTIVE:
\\r\\n
To obtain a position that will enable me to use my strong organizational skills, my ability to work well with people. To provide a high quality of services in an efficient, professional and timely manner, by applying my valuable work experience in customer service.
\\r\\n
\\r\\n
SKILLS & ABILITIES:
\\r\\n
Bilingual-Spanish, Microsoft Work (WPM), Detail Oriented, Fast Paced, Microsoft Outlook, Time management, Punctual, Dependable, Strong sense of responsibility.
\\r\\n
WORK EXPERIENCE:
\\r\\n
Billing Clerk/ Secretary
\\r\\n
Crystal’s Gardening Diamond Bar, CA September – April
\\r\\n
Responsible for accurate and timely preparation of billing invoices, collected monies on all past due accounts, prepared and mailed bills as requested, maintained current client addresses, made appointments for estimates, inbound and outbound calls.
\\r\\n
Customer Service Rep
\\r\\n
Apria Health Care Brea, CA January – July
\\r\\n
Place customer orders in computer system, inbound and outbound calls, transfer customer and technician calls, follow up with technicians, provide customers with product information, obtain full information of heath products, effective listening, manage length of calls, provide quality customer service on every call.
\\r\\n
Clerk/Receptionist
\\r\\n
Los Angeles County Department of Public Social Services
\\r\\n
El Monte, CA July – March
\\r\\n
Inbound and outbound calls, review eligibility forms, retrieve case date, distribute mail to agency workers, file paper work, direct participants to eligibility worker, inform participants with information, provide good customer service.
\\r\\n
\\r\\n
EDUCATION:
\\r\\n
Los Altos High School Hacienda Heights, CA September - June
\\r\\n
\\r\\n
Rio Hondo College Whittier , CA August - Present
\\r\\n
Administration of Justice
\\r\\n
\\r\\n
REFERENCES:
\\r\\n
Available Upon Request
