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WORK FENDERS AUTO DETAILING CAFE
EXPERIENCE: Owner/General Manager
March – December
I opened a Small Coffee house with Auto detailing in a older remodeled building with a new twist or niche in advertising strategies. Coffee, snacks, beverages and light breakfast and lunch items are available to customers as well as a auto/bike/truck detailing facility. It was my intention to open this and have it run by my two daughters and now that the opening is under way I find that I want to get back to my career.
DOUG RUSSELL MARINE
Assistant To The President
March – January
Customer Service Liaison as well as assisted in daily quotes, sales, marketing and advertising of Boats, Motors and Stern drives in every aspect of a Marine application. Participated in the development & implementation of company goals, objectives and policies in order to maintain and increase sales. Handled all legal & litigating issues as ass the presidents assistant and acted in the best interest of the company at all times in litigation matters. **Upon leaving Doug Russell to open a small coffee shop for my daughter to run, I continued to remain on the payroll as Doug’s Assistant but under Contractor status.
MENU DYNAMICS/CHEESECAKE FACTORY MENU ADV.
Regional Sales Manager / Corporate Sales Manager
March ~ March
Hired as a Regional Sales Manager I advanced within months to Corporate Sales Manager, catering to a specific market for the Cheesecake Factory Restaurants. Specializing in the sales of Advertising space within the Cheesecake Factory Restaurant Menus, a multi-million dollar Industry, I continual developed and maintained building peer-to-peer relationships in order to close Corporate Advertising Sales.
NICHOLS COLLEGE - Div. of Grad. & Prof Studies ~ Admin. May ~ December
Gather, collect and assist Students through the application process in order to become matriculated into the Undergraduate or MBA program. Since /, Prior Admissions for DGPS handling Adjunct Faculty, Schedules, Text Book ordering, and maintenance on certain Files. Assist in Marketing and Branding for College Fairs, Billboards and Mailings.
FREINDLY’S ICE CREAM CORP. General Manager
January ~ May ,
Developing and Administration of a strong team to insure Profitability and growth for the company. Training and teaching of policies to insure % Guest satisfaction. Monitoring and controlling daily, weekly and monthly P&L for our store. Continually educating employees on Federal and State policies in addition to insuring open door Policies. Training of employees for percent loss prevention. Budget and forecasting to insure limited food and salary costs.
HOSPITALITY WELL DONE! /PERRY REST.
Dakota Steak and Seafood, General Manager
May ~ December
Responsibilities Include: Train and Lead a team of Front of the House as well as Back of the House employees. Provide guest and food service quality. Implementation of extreme unique qualities and attributes in the Restaurant field that nourishes our guests and our community with great food and excellent hospitality. Expedite Company Policies, training procedures and guest service as well as detail reporting of daily sales reports in all departments. Payroll, daily labor planning and employee scheduling, budgeting, tracking of daily, weekly, and monthly financial summaries. Implement Sales Promo’s and maintain food cost analysis in order to achieve budgeted EBITDA and percentages. Report and Control all house operations.
STURBRIDGE ISLE TRAVEL & CONF. CTR.
Gen. Mgr. / Mktg. Director
May ~ May
Responsibility Include: Building of continual increase in a Restaurant and Banquet Sales, by developing and implementing a structured Marketing plan. Teaching of employees the Hospitality, Leadership, Time Management, Orientation Training, Motivation and Team Building. Staffing and Scheduling, and Improving Employee Performance. In addition to Preventative Maintenance, OSHA Hazard Program, Suggestive Selling Techniques and POS Practices. (Left due to New Ownership)
PUBLIC HOUSE INN AND RESTAURANT, Manager
January ~ May ,
Responsibilities Included: Assisting, supporting and training of staff.
ROM’S RESTAURANT, Trainer / Staff
January ~ May ,
Responsibilities Included: Assisting, supporting and training of staff
AMI TRUCKLEASE, Asst. to Controller / AP / AP
~
Processing of Accounts Payables and Receivables for Leased Trucks and Auto’s Daily Deposits for all Leased Vehicles and Maintenance and Billing of Leased Auto’s for Corporations
ALL AMERICA FINANCIAL, Asst. to Controller / AP / AP
~ Part Time Evenings
Processing of Accounts Payables and Receivables for Insurance and K Investments, Maintaining Data Base of Accounts as well as Daily, Monthly and yearly statements through trial balance.
CONSTON INC., General Manager Sales
~
Retail Clothing Distributor, Service and maintaining sales and distribution for clothing manufacture Promoting and building of Projected Sales, Reporting to District Manager on sales P&L. Forecasting and enforcement of sales plan in order to continue increase sales and profit for company.
PUBLIC HOUSE INN AND RESTAURANT
~ Sales Manager
Responsibilities Included: Banquet and Restaurant Sales, assisting in development of programs and procedures to be implemented by Food and Beverage Director. Worked closely with Director of Sales Specialty advertising to increase Travel and Tourism directed toward Entertainment weekends.
EXPERIENCE: Microsoft Word, Excel, Access, Outlook, PowerPoint, Publisher, and Front Page, POS systems
COLLEGE: Nichols College
ACTIVITIES: ·Barre Sportsman Club – BOD ( yr)
·NRA-( yrs)
·Chair: State of Massachusetts Archery JOAD
(Jr. Olympic Archery Development Program)
· SATA (Sturbridge Area Tourist Assoc.) yrs.
· WCCVB (Worcester County Conv. & Vsts. Bureau) yrs.
· MOTT (Massachusetts Office Travel & Tourism) yrs.
· Sub Committee for Group Tours in Sturbridge yrs.
· Massachusetts Governors Conference - yrs.
· MASSACHUSETS RESTAURANT ASSOC. - ` yrs.
· CONNECTICUT RESTAURANT ASSOC. - yr.
· ASTA - yrs.
CERTIFIED: · ·Auto Appraisers Certification
· TIPS Certified (Alcohol Intervention Methods)
· SERV SAFE FOOD Certified
· Member Association of Bridal Consultants & Event Planning
HOBBIES: MA Court Advocate, Sporting, Boating, Archery, Rebuilding of Older Cars