Physician Liaison Resume
LOG IN OR REGISTER TO CONTACT ME
This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.
Resume:
PROFESSIONAL EXPERIENCE
Physician Liaison - Present
Lakeland HealthCare, Saint Joseph, MI
- Collaborate with Strategic Planning, Marketing and Service Line Directors to communicate hospital services to the referring physicians
- Conduct on-going referral analysis to identify loyal physicians and splitter physicians for all service lines with focused concentration on annual business initiatives through geographic, splitting, profitability and qualitative assessments
- Identify and present current and relevant market intelligence to the Director of Physician Services and the Physician Advisory Committee
- Provide hospital orientation for all new physicians and licensed independent practitioners
- Introduce and promote physician specialists to community physicians for increased referrals
- Identify and resolve service delivery problems to improve physician satisfaction and patient experience
- Act as a team leader of the project initiative for Direct Hospital Admission/Transfer Facilitator process
- Perform as hospital system representative to answer service line questions and relay information to appropriate department directors
- Foster professional relations between outlying community physicians and hospital medical staff to facilitate patient access to specific programs and services
Clinical and Outpatient Dietitian -
Lakeland HealthCare, Berrien, Niles and Saint Joseph, MI
- Planned and delivered nutritional care to patients according to their diagnoses
- Performed as a member of the multidisciplinary care team for all types of patient care settings
- Completed nutritional consults on patients identified to be at nutritional risk
- Analyzed patients medical information, conducted and completed nutritional assessments plans
- Provided nutrition education to patients and their family
- Developed and created community nutrition programs
- Marketed nutrition counseling services to referring physicians and the community
- Managed the registration of clients for Outpatient Nutrition Counseling
- Worked cooperatively with customers and third-party payers for nutrition counseling services
- Created and taught nutrition classes for the staff of community businesses and universities
Clinical and Outpatient Dietitian -
Saint Joseph Regional Medical Center, South Bend, IN
- Provided optimum nutritional care to patients
- Participated on interdisciplinary performance improvement committees
- Acted as a consultant and resource to health care professionals
- Maintained open communication with physicians and other members of the health care team
- Assisted in planning and implementing nutrition policy and procedure changes
- Worked under the direction of a Pediatrician and Pediatric Nutrition Specialist in an outpatient clinic for children with Diabetes, Cystic Fibrosis and Spina Bifida
EDUCATION
MA, Organizational Management, May
Spring Arbor University, Springs Arbor, MI
Dietetic Internship, Andrews University, April
Hinsdale Hospital, Hinsdale, IL
BS, Dietetics, June
Andrews University, Berrien Springs, MI
COMPUTER SKILLS
Proficient in utilizing computer applications for correspondence, research, and data entry using MS Office
PROJECTS
E-Results
Assisted the IT Department to provide education to Physicians & Staff on the e-Results Viewer (web-based program that provides deliverable patient results to be obtained by medical practices).
Discharge Handoff
Team leader, worked collaboratively with VPMA, Director of the Hospitalist service, and the Manager of Lakeland University to improve inpatient discharge handoff from Hospitalist to Primary Care Physician.
PECOS (CMS Provider Enrollment, Chain and Ownership System)
Identified the need for communication with referring and ordering physicians to understand the importance and enroll in PECOS. Working with Lakeland\'s Patient Accounts, Outpatient Services and Homecare to develop a system communication plan to all providers who order/refer services for Medicare patients and a monitoring system of orders/referrals to ensure providers are registered in PECOS.
Physician Needs Assessment
- performed and completed the Provider needs assessment for the system and community. Analyzed and determined the supply of physicians and physician extenders in Lakeland\'s service area, allocated FTE status based on field knowledge. This data is used to determine the number of providers needed in the system to support recruitment efforts.
Physician Data Initiative
Team leader, brought together key associates to create a process for consistent provider information data entry, decreased associates data entry access, determined what departments need updates on provider information and created a daily report of physician/provider information changes.
Transfer Facilitator
Team leader, coordinated monthly team meetings to constantly monitor the Direct Admission process and continuously look for ways improve the service.
Day Task Force: Global Education/Communication Process
Co-team leader with the Manager of Lakeland University, determined the need for improved communication with Physicians and Clinical providers. With the assistance of the day team and the IT department, the Clinical Communication board was created. This tool is a concise communication process for the organization to identify and roll out clinical initiatives utilizing technology as the primary source.
