Customer Interaction Account Manager Resume
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Resume:
Work History:
Discover Card (Customer Interaction Account Manager) - November - February -
- Responds to inquiries concerning credit card transactions, products, services, fees, billing errors, payments, or any other Cardholder related request.
- Utilizes sales, listening and negotiation techniques when responding to Cardholder requests and actively working to identify opportunities to provide services, offer free products and balance transfers as well as card related offers/benefits
Alexander\'s Abilities Inc (Respite Provider- Temporary) - March -July
- Care for disabled teenager
- Help complete any paperwork that is needed in order for him to continue school, receive state funding, and child support, etc.
- Set any appointments he needs and take him
Engaging Vagabond Travel Agency (Administrative Assistant/ Data Manager) - March - July
- Write and edit promotional material such as brochures, fliers and handouts.
- Research.
- File papers
- Answer office phones
- Schedule meetings
- Participate in trade shows and expos
- Book air, hotels, cruises etc.
- Collaborate to come up with marketing ideas
- Set up client profiles
- Process mail, postage, and overnight deliveries
- Heavy data entry
- Follow up emails, thank you emails, overdue emails, etc.
- Client relations
IATSE Local (Stage Hand- Temporary) December - February -
- To assist in the assembly and disassembly of show productions.
- Loading and unloading trucks.
- Assembling production equipment on stage.
- Construction of set pieces, risers, musical equipment..
- Spotlight operation during shows for qualified personnel.
- Move furniture, road cases, miscellaneous equipment.
In-Home Child Care (Babysitter)-June -November -
- The children were at my home from am to pm
- Give children baths
- Cook breakfast
- Plan activities
- Go on field trips
- Prepare lunch
- Work on math and reading
- Play with children
- Teach at any opportunity
- Prepare dinner
- Generally hang out with the kids
- There were three children ages , and
JCPenney (Sales Associate)-March -June –
- Keep sales floor clean
- Cashiering and stocking merchandise
- Balancing cash drawers, bank deposits, and open/closing procedures
Education:
Moon Valley High School -Phoenix, Arizona
- Graduated
- Maintained . GPA
Glendale Community College /- / - Glendale, Arizona
- Planning to continue at Phoenix College for a degree in law.
Affiliations:
Moon Valley Theater Officer / - /-
- Secretary
- Stage Manager - Assistant to director, manage + students
Volunteer:
Carl T. Hayden V.A. Medical Center /-/ – Phoenix, AZ
- X-Ray Assistant
- EKG Operator
- Pharmacy Assistant
Special Skills:
Building computers (from scratch)- years
Computer hardware and software Intermediate Currently used \\- years
Microsoft Word- years
Microsoft Excel- years
Microsoft Power Point- years
Microsoft Access- year
Microsoft Project- years
Adobe Acrobat- years
Browsers (Explorer, Firefox, Opera and Chrome)– years
Microsoft Operating Systems- Years
Bookkeeper- year
QuickBooks- year
Mac Operating Systems- Years
Vacation.Com- year
Vax Vacation Access- year
Amadeus- year
Docketing
Opening new pleadings
Around WPM
Around KPH
CPR Trained
First Aid Trained
Article Trained
