Volunteer Manager Resume

• Supervised team of full-time Volunteer Coordinators and college Interns in mentor recruitment, screening and training


• Planned and executed appreciation/networking events for mentors in order to increase mentor engagement and encourage mentors to support one another in their mentoring relationships


• Spearheaded and oversaw the “Mentor of the Month” appreciation initiative, highlighting exceptional mentors in the program via email, the iMentor blog and social media


• Collaborated with iMentor’s CEO and COO to create a comprehensive social media strategy


• Created the iMentor Facebook and Twitter page, managed social media messaging and online recruitment, regularly contributed to the iMentor blog and the NYC Twestival Blog


• Developed new mentor training session with the Director of Volunteers


• Facilitated/led mentor trainings covering issues of race, socio-economic status and recent immigrant status


• Revamped mentor screening, making it more efficient, cut the cost of mentor screening by %


• Coordinate all components of mentor screening and quality control, ensuring safe and healthy relationships between mentors and mentees


• Supervised entire screening operations for mentors including criminal background checks, mentor interviews and reference checks


• Planned and executed iMentor NYC’s first National Mentoring Month celebration including multiple networking events and online discussions


• Oversaw iMentor’s first mentor recruitment competition


• Spearheaded and oversaw the iMentor Community Team


• Orchestrated the production, dissemination & collection of program materials & information to over schools, libraries & other community & program partners


• Organized volunteer events to prepare program educational kits, registration packets & other related materials


• Directed & negotiated kit delivery & massive coin pick up efforts. Liaise with vendors to manage services provided to create effective delivery of program materials


• Grants Administration, including creating the processing schedule, training coworkers on inputting grant decision reports in a timely manner. Sending processed grant decisions to various members of the board via email for review and approval


• Marketed program to recruit schools


• Trained and consulted with program coaches (teachers).


• Provided ongoing support to schools via site visits, phone/fax and ongoing email/Internet reminders


• Document quantitative and qualitative outcomes, including maintenance of school and regional records and other observation tools


• Supervised college interns in their school support roles


• Assisted in organizing Philadelphians United to Support Public Schools, a citywide education coalition.


• Recruited and trained volunteers to make phone calls to build support for equitable school funding in Pennsylvania


• Assisted in managing the Picasso Project, to provide music and art grant funding to support Philadelphia Public Schools.


• Participated in lobbying with elected officials at state capital


• Duties included: Phone Banking, Canvassed campaign literature in Philadelphia community, knocked on doors.

Bachelor of Arts in Sociology Major May

Participated in an off-campus semester combining hour per week professional internship, academic seminars and independent living in an urban setting

iMentor, New York, NY - Present

Mentor to a high school student in Flushing Queens
Exploring entrepreneurial pursuit- T-shirt business

Microsoft Office, Excel, Outlook, Publisher, Public speaking, Familiarity with both Windows and Macintosh operating systems, Customer Service, Training, Constant Contacts, Hootsuite