Agent Resume
Posted on: 2011-04-22
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Resume:
Profile ________________________________________________________________________
The past twelve years I have worked as a Retail Sales Manager and Sales Agent in various capacities that have utilized my skills & work ethic. Implementing community events & creating grass root organizations has allowed me to be successful in community networking and building awareness for small businesses. Process driven, task oriented, goal setting are qualities I possess and exhibit as a leader in my professional career.
Professional Experience _________________________________________________________
MANAGEMENT:
- Hired, scheduled and supervised multiple employees
- Trained staff in sales, customer relations, and technology
- Coordinated the receiving and delivery of merchandise
- The ability to make smart and pertinent decisions under duress
CUSTOMER SERVICE/MARKETING/SALES:
- Daily interaction and communication with customers
- Resolved & surfaced customer problems and questions
- Established and maintained customer relationships
- Organized and executed advertising efforts
- Designed multiple types of advertising including newspaper adds, internet adds and flyers
- Organized events such as Fairs, Open Houses, and Customer Appreciation Days\\
- Used Social Media to update & inform customers of events; developed marketing for recruitment of customers
- Implemented merchandising strategies
- Designed merchandise displays and incorporated them into existing floor plans
- Collaborated with vendors on customer buying patterns
- Delivered weekly orders with various vendors
- Developed inventory reports
TECHNOLOGY/ OFFICE MANAGEMENT
- Experienced in Microsoft Word, Excel, Power Point, and Access
- Educated in Quick Books Pro and Quick Books Point of Sale
- Maintain accounts payable and receivable
Employment History ____________________________________________________________
New york life-Glen allen, Va
Agent, Dec to present
WilcoHess- Charlottesville, va
GENERAL mANAGER, dec – June
Crossroads Home Center – Troy, VA
Sales Associate / Operations Manager,
Feb. to Dec.
June - Dec.
LOUISA HARDWARE – Louisa, VA
Sales Associate / Manager,
Education _____________________________________________________________________
Strayer university – Henrico, VA
Bachelor’s Degree in International Business, to Present
Piedmont Virginia community College – Charlottesville, VA
Associate’s Degree in Business Management,
Accomplishments
Founder/ Organizer of the Crossroads Women in Small Business
- Organized, Advertised, and Marketed several Business Fairs with over thirty local
Women business owners in attendance
- Raised money for the Jefferson Area Food Bank
Founder / Organizer of the Crossroads Farmers’ and Flea Market
- Organized the local market for farmers and community members to get together to
Sell their products to others in the community
Founder / Organizer of the Crossroads Business Association
- Organize monthly meet and greet of local business owners and mangers