Propertyn Managment Customer Service Rep Resume
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Resume:
Danella Realty & Management, Blue Bell, PA
Successfully managed and supported all day-to-day aspects of the property, including administrative tasks, marketing, leasing, maintenance, etc. Achieved % occupancy rate directly attributed to ability to effectively implement the goals and objectives of the management company. Demonstrated strong people and organizational skills with residents, as well as contractors.
- Communicated proactively with tenants regarding changes in lease terms, ongoing maintenance, and upcoming events.
- Coordinated with tenants all changes in lease terms and maintenance requests.
Office Manager/Customer Service
John B. Ward, Arborists, Gulph Mills, PA (April – November )
Responsible for office administration and customer service.
- Handled scheduling and support of all work appointments.
- Scheduled timely billing and receivables.
- Responsible for all aspects of customer service, including phone calls, complaints, billing issues, work scheduling, etc.
Assisted clients in all aspects of the transfer of real estate.
- Responsible for continued communications with both buyers and sellers on real estate transfers.
- Work with relocation companies and their clients to not only buy/sell homes but to familiarize relocating clients with geographics of new home.
- Personally responsible for initiating all correspondence, brochures, advertising and marketing for each listing. Succeeded in all phases of negotiating the purchase/sale of residential real estate.
Performed administrative duties for various departments at GE/Lockheed Martin in King of Prussia.
- Requested for specific assignments and was offered a permanent position.
Administrative Assistant
SmithKline ChemCo, Gulph Mills, PA (June – December )
Provided administrative support to the General Manager of the Chemical Division and his management staff.
- Independently prepared correspondence, meeting minutes and employee bulletins.
- Scheduled meetings, both in-house and away, for GM and staff.
- Made travel arrangements for GM, both domestic and international.
- Arranged and co-coordinated employee events.
- Prepared payroll including shift differential and OT for + employees.
- Coordinated uniform and locker orders for + employees.
- Managed office staff of secretaries/clerks/temps.
- Organized and maintained Standard Operating Procedures (SOP’s) for both environmental and manufacturing departments.
- Associate Degree – Peirce Junior College, Philadelphia, PA
- Realtors License, ABR, CRS
- Skilled in Microsoft Word, Excel, Power Point and Outlook.
- Excellent time management, organization, problem solving, communication and customer service skills.
