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Experienced Human Resource Professional Resume


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Resume:


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Human Resources Professional

®  Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.


®  Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and interpreting corporate policies, revising job descriptions and management reports.


HR Competencies











HR Department Quality Processing


Employment Law


FMLA/ADA/EEO/WC


Mediation & Advocacy


HRIS Technologies(Lawson)



Staff Recruitment & Retention


Employee Relations


Benefits Administration


HR Program/Project Management


Strategic Planning


Payroll Administration



Orientation & On-Boarding


Training & Development


Performance Management


Organizational Development


HR Policies & Procedures


Employee Recognition



Professional Experience


Mayo CLINIC — Rochester, MN

World renowned healthcare company employing , employees.


HR Records Specialist, to Present


Business liaison for the Department of Human Resources to facilitate the development, implementation, maintenance, and integrity of HR systems and processes. 


Key Results:

¿  Successfully developed and implemented Employee Service Center Lawson Personnel Action Refresher Training.


¿  Provided ongoing training for enterprise Lawson system (HRIS) users.


¿  Facilitated and implemented LEAN processing initiatives for the Employee Service Center and Staff Services Administrative Support resulting in improved documentation, less rework and reduced Consultant administrative burden.


¿  Coordinated department Diversity initiatives and attendance to community & Mayo sponsored R.A.C.E.  Diversity event.


¿  Successfully cross-trained Employee Service Center team members to maximize departmental productivity and streamline efficiencies.


¿  Created and implemented new employee on-boarding training curriculum and manuals.


¿  Developed documentation and proposal for HR leadership to define and leverage Employee Service Center’s role within Mayo Clinic.


¿  Created proposal and statistical documentation for HR Salary and Compensation review of departmental staffing and request for additional FTE.


¿  Documented employee performance issues and made recommendations to HR leadership.


¿  Diverse committee experience including:



  •  Human Resource Lawson User Committee (, , ad-hoc )

  •  Human Resource Diversity Committee (, , )


 


Professional Experience (continued)


Target Stores — Winona, MN

Leading retailer employing over , employees.










Executive Team Leader, to



 



Administered operations of Target store facility serving Winona, MN local residents.  Fulfilled a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records.  Directed the development and implementation of the annual facility budget ($ Million) and strategic planning, coordinating input from a Store and District Team Leaders.  Responsible for the management of FTE (- personnel) up to FTE ( personnel) seasonally; including Department Managers, Customer Service Representatives, Vendors, and community representatives


 


Key Results:

®  Devised creative and cost-effective incentive and morale-boosting programs that increased employee satisfaction and productivity by %.


®  Directed training and orientation programs across all levels of the organization.


®  Supported Open Enrollment functions via interpretation and communication of benefit plans/ changes which resulted in % decrease in plan enrollment changes and % increase in employee satisfaction.


®  Monthly review of Profit & Loss (P&L) statements to maintain less than % percent operational overflow.


¿  Provided functional leadership for HR practices at store level including: staff/workforce planning, compensation, employee relations and counseling, performance management, and exit and separation.


 


 


 


Kohl’s Stores — Rochester, MN

National fashion and home décor retailer.










Assistant Store Manager, to



 



Provided executive level store support for retail operation located in Rochester, MN.  Responsible for facility operations, personnel management, and strategic planning.  Responsible for the management of FTE (-) personnel.


Key Results:

¿  Administered training curriculum for the on-boarding of new employees.


¿  Maintained employee records in accordance with corporate and federal provisions.


¿  Identified competitive candidates for management positions.


¿  Researched and acquired documentation for internal and external HR investigations and submitted compiled information to appropriate entities.


¿  Handled administration of benefits and employee relations within the store.


¿  Resolved employee payroll and timekeeping issues.


¿  Conducted performance reviews and made recommendations for employee promotions or merit increases.


¿  Conducted employee safety training.


 


 


Wal-mart Stores, inc. — Sioux City, IA

Leading retailer employing over ,, employees.










Assistant Store Manager, to



 



Responsible to develop operational strategies, counsel department managers, manage staff training in accordance with the needs of the organization.  Manage various components of HR administration at store site.  Directly supervise Department & Customer Service Managers (+ FTE).  Direct Department Managers on all employee relations matters including performance management, corrective action, termination and employment law compliance.


 


Key Results:

¿  Successfully conducted employee relations investigations, including corrective actions up to termination.


¿  Community Involvement liaison who distributed $K in grants to local affiliations to provide company assistance with underfunded and noteworthy contributors (i.e. Boys and Girls Club).


¿  Conducted and mediated EEO hearings in accordance with government regulations.


¿  Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.  Served as a driving force behind the % increase in employee retention.


¿  Coordinated and executed recruitment selection activities including career fairs and local high school and college visits.


¿  Implemented formal in-store safety training and accompanying contest which resulted in a % reduction in accidents.


¿  Proactively promoted a diverse workforce and the valuing of differences to ensure equal employment opportunities for all employees.


¿  Improved profitability from ($K) to a profit of $.M through improved controls, training, and employee accountability.


¿  Administered and reviewed employee satisfaction surveys.  This resulted in the development of formal action plans for key employee issues.


¿  Scheduled employees using internal metrics to staff-to-workload.


 


 


Education


Bethel Univeristy — St. Paul, MN

Master of Business Administration, Expected graduation date ()


 


Bellevue Univeristy — Bellevue, NE

Bachelor of Science, Management of Human Resources ()


 
Western Iowa Tech — Sioux City, IA

Associate of Applied Science, Computer Programming ()


 


Affiliations /Certifications/ Personal Development


Professional Development:

®  Crucial Conversations training


®  SHRM conferences & webinars


®  Myers-Briggs


Certifications:

®  PHR (not currently certified-scheduled to test January , )


Affiliations:

®  Society for Human Resource Management (SHRM)


®  American College of Healthcare Executives (ACHE)