Marketing and Customer Service Associate Resume

Posted on: 2011-01-20

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Resume:

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Jill A. Deyoe

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\\r\\n Technical Skills/Proficiencies \\r\\n
\\r\\n \\r\\n	\\r\\n \\r\\n I am a dedicated, trustworthy and reliable employee who takes great pride in being focused, diligent, dependable and hard working. I am meticulously attentive to every task I perform, regardless of the size, to its completion. I possess exceptional customer service skills working with people not only in the United States but also internationally including countries in Asia, Europe, North and South America. I enthusiastically look forward to, and welcome, new challenges. \\r\\n \\r\\n
\\r\\n Experience \\r\\n
\\r\\n \\r\\n	\\r\\n April -Present \\r\\n	\\r\\n Capitol Vacuum Parts \\r\\n	\\r\\n Chantilly, VA \\r\\n
\\r\\n \\r\\n	\\r\\n \\r\\n Marketing and Customer Service Associate \\r\\n \\r\\n
\\r\\n \\r\\n	\\r\\n \\r\\n Designed, produced and maintain online store and all catalogs, including CD, Internet and paper catalogs. Directly accountable for marketing for entire company, including organizing trade shows, mailings, and advertising. Responsible for providing high quality customer service on a daily basis; taking orders, providing quotes, answering questions, and offering technical advice to customers. Duties also include % accuracy and timely assembly of vacuum pump repair kits; packaging and shipping the kits as well as other merchandise. Other responsibilities include purchasing, inventory, and assisting with accounts payable and accounts receivable. \\r\\n \\r\\n
\\r\\n \\r\\n	\\r\\n June -March \\r\\n	\\r\\n Papa Gino’s \\r\\n	\\r\\n Westford, MA \\r\\n
\\r\\n \\r\\n	\\r\\n \\r\\n Shift Manager \\r\\n \\r\\n
\\r\\n \\r\\n	\\r\\n \\r\\n Responsible for superior customer service on a daily basis. Duties included supervising - employees; handling large amounts of money; including daily cash deposits; managing labor and food costs; controlling incoming inventory; daily close out paperwork; preparing and serving food; and cleaning duties. Awarded Shift Leader of the Year for outstanding performance and above and beyond customer service. Supervised shifts in the Billerica, Chelmsford, Lowell, and Tewksbury stores. \\r\\n \\r\\n
\\r\\n \\r\\n	\\r\\n , as needed \\r\\n	\\r\\n Arnold J. Hill, M.D. \\r\\n	\\r\\n Marlborough, MA \\r\\n
\\r\\n \\r\\n	\\r\\n \\r\\n Receptionist \\r\\n \\r\\n
\\r\\n \\r\\n	\\r\\n \\r\\n Responsible for daily filing of confidential patient records and charts; answering phones; scheduling appointments; preparing referrals for patients’ insurance companies; preparing the physician’s office for HIPPA compliance; typing and organizational tasks as well as other secretarial duties. \\r\\n \\r\\n
\\r\\n Education \\r\\n
\\r\\n \\r\\n	\\r\\n Northern Virginia Community College \\r\\n	\\r\\n Sterling, VA \\r\\n	\\r\\n - \\r\\n
\\r\\n \\r\\n	\\r\\n \\r\\n Web Design \\r\\n \\r\\n
\\r\\n \\r\\n	\\r\\n Middlesex Community College \\r\\n	\\r\\n Bedford, MA \\r\\n	\\r\\n A.A. Liberal Arts & Sciences, \\r\\n
\\r\\n \\r\\n	\\r\\n North Middlesex Regional High School Townsend, MA \\r\\n
\\r\\n Awards/Accomplishments \\r\\n
\\r\\n \\r\\n	\\r\\n Papa Gino’s Shift Leader of the Year \\r\\n	\\r\\n \\r\\n
\\r\\n \\r\\n	\\r\\n National Dean’s List \\r\\n	\\r\\n - and - \\r\\n

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Marketing and Customer Service Associate Resume

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