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Kimberly T. Storey
th Street Court East, Puyallup, Washington
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Experience:
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United Way of King County. Human Resource Coordinator, May, – Present.
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Support staff who work to ensure that children are safe, healthy and ready to succeed when they enter kindergarten and that everyone has a safe place to call home.
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While there, I: Coordinated recruiting, managed professional development, recommended strategies, policies, procedures and programs, conducted surveys, analyzed performance data and related assessments, managed the annual internal employee culture survey and used collected data to design action plans and strategies to resolve employee issues as appropriate, maintained relations with vendors and United Way Worldwide training programs, designed strategic culture and value plans for the organization, coordinated new hire orientation, and other administrative duties as needed.
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Bowhead Holding Company. Human Resource Generalist, June, — February, .
Provide a broad range of human resources support for the
Seattle-based transportation division of the national Bowhead brand.
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While there, I: Administered personnel hires, changes and terminations, coordinated all recruiting and new hire orientation, processed new hires and verified payroll, administered and tracked employee benefits which included medical, dental, k, life insurance and AD&D.
Sunstream Corporation. Accounting Assistant, September, — June, .
Established critical accounting procedures for the Kent, Washington boat lift manufacturer that holds the record for most years on the Puget Sound Business Journal’s Fastest Growing Companies list.
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While there, I: Worked across departments and with customers to resolve Sunstream’s history of severe collections issues. Developed clear communication and accounting protocols, leading to increased sales and increased customer trust. Managed up-to-date personnel and accounting files as the company expanded nationally.
Aetna, Inc. Customer Service Representative, February, — September, .
Served as a first line of communication for Aetna, which serves more than million people nationwide and was ranked second in Fortune magazine’s most admired health care companies list.
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While there, I: Handled multiple client accounts Improved member and client relations by educating members on benefit specifics to encourage better use of their plan Worked in a high risk, high tension environment and successfully resolved customer complaints while protecting the company
Previous employment includes bookkeeping, payroll and administrative duties.
Skills:
Software: GCS Premier, Microsoft Office suite and
previous versions, Dbase IV, DOS, Windows,
LOTUS --, Reflections, Phoenix V, Quattro, Business Works.
Typing: words per minute with percent accuracy. -key by touch.
Education:
SHRM Human Resources Generalist Certification,
United States Naval Technical Training Certification, —
Tyee Senior High School diploma,
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Attended employment law seminars with Davis Wright Tremaine, Lane Powell and Miller Nash