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SUMMARY OF QUALIFICATIONS:
Highly motivated and skilled professional with exceptional interpersonal skills. Tactful with the drive to succeed. Strong background in all aspects of customer service and support. Over five years of clerical office experience, switchboard operation, and basic bookkeeping skills. Proven accuracy, attention to details, multi-tasking and organizational skills. Proficient in Microsoft Word, Windows, Email, the Internet, but not limited to, the knowledge of Microsoft Excel, Powerpoint and Quickbooks.
OBJECTIVE: To secure a challenging position that allows me to contribute my office support, customer service, and accounting related skills.
WORK EXPERIENCE:
Self-Employed
Primary Childcare Provider/Homemaker
Manage household while providing nurturing childcare implementing a structured daily routine for the development and supervision of one child.
Perform housekeeping duties, providing goods within household, and running errands.
Cherry Hill Photos
Assistant Manager
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers, as well as, responding to customer inquiries and complaints.
Crosby Corporation
Customer Service Support
Called HUD\'s Neighborhood Network centers to encourage center directors to attend Regional Technical Assistance Workshops, as well as, the highlights and benefits of the events.
Crystal Ford
Receptionist/File Clerk
Operated switchboard to answer, screen, and forward calls, providing information, and taking messages.
Filed and maintained records in the accounting department, as well as, aided account payables clerk with entering invoices into their computerized accounting system and provided general office support.
EDUCATION:
Arbor Education & Training
Job Readiness
Obtained certification in Customer Service and The Wise Use of Credit: Financial Education Workshop.
Kaplan University
Major: Accounting
Anticipated completion in /.
James Hubert Blake
High School Diploma
Relevant coursework included: Computer Applications such as, Microsoft Word, Powerpoint and Excel.