Durham Insurance Services Resume
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Resume:
OBJECTIVE
Seeking a sales and marketing position
PROFESSIONAL EXPERIENCE
DURHAM INSURANCE SERVICES, San Francisco, CA
Client Relationship Manager (Contractor), April - Present
• Supporting each step of the customer service process which may include, but is not limited to: taking information over the phone, scheduling appointments, data entry, and processing orders/requests
• Managing incoming and outgoing communications, including but not limited to email, faxes, and voicemail
• Work with owner on sales calls to potential clients and business planning
• Following up on inbound sales leads, and outbound prospecting as time permits
CREDIT.COM, INC., San Francisco, CA
Online Affiliate Marketing Manager, December - November
• Recruit new affiliates, joint venture partners, and strategic partners
• Conduct daily affiliate management including ongoing development and deployment of fresh marketing creative, affiliate communications such as newsletters, offers, affiliate payments and dispute resolution
• Monitor affiliate activity, analyze performance, identify areas of improvement, and recommend ways to increase affiliate-generated revenues
• Work directly with the VP of Product, QA and lead engineers to develop tracking, testing, monitoring, reporting and other technological integrations with existing and new systems
EASTON MORTGAGE, San Francisco, CA
Wholesale Lending Account Executive, February - March
• Provide pre-approvals and loan pricing for our established broker accounts
• Increase sales by cold calling potential leads to introduce A/Alt A paper –Sub-prime loan programs
• Provide consulting advice to assist those brokers in choosing among many complex financial products to best meet a specific borrower’s needs
EXECUTIVES NETWORK, San Francisco, CA
Marketing Associate, May - December
• Assist with key accounts and maintain client database
• Coordinate, schedule, and assist with marketing proposals
INGENIO, INC., San Francisco, CA
Inside Tele-Sales, October – April
• Successfully handle the implementation of products and services from pre-sales to completion for this high-profile, Internet-based professional services provider
• Ability to communicate effectively with customers (via phone or email) regarding our products and services
ADDITIONAL EXPERIENCE
• Senior Account Executive, Beneficial Finance
• Inside Sales Representative, BSDI Software
• Customer Service Representative, California State Automobile Association
EDUCATION
Notre Dame de Namur University, Belmont, CA
B. S. in Business Administration with a concentration in Finance
SKILLS
Online sales and business development, cold -calling, affiliate marketing, project and key account management; CPC performance- based- marketing; MS Office: Word, Excel, PowerPoint, and Outlook
