IT Project Director Resume
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Resume:
EXECUTIVE BRIEF
.A Senior Information Technology professional with international, strategic, planning and global vendor relationship proficiency. Managing culturally diverse, cross-functional dedicated staff in the service delivery of enterprise-wide programs including Enterprise Information Management (EIM) governance with social media tools. My reputation as a value-driven, flexible leader with an end-to-end vision complements my ability to identify information system enhancements that will improve business and support future business needs; utilizing Capability Maturity Model Integration (CMMI) & Information Technology Infrastructure Library (ITIL) disciplines; Effective in communicating technical issues; skilled at contract negotiation, managing risk relative to emerging technologies in wireless, Web . & Enterprise . social media technologies.
V_LAN TECHNOLOGIES, OWINGS MILLS, MD
PRESIDENT/IT PROJECT DIRECTOR
–PRESENT
Strategic planning using best practice framework tools and managed support staff to meet client goals. Clients included: Maryland Women for Obama, Baltimore City, St. Ambrose st Century Outreach Center, University of Maryland, Baltimore County’s Center for Women and Information Technology, Baltimore City Community College (in conjunction with The State Highway Administration), and the Association for International Practical Training (AIPT)
- Administer Maturity Assessments for Operationalization of CMMI
- Social Media integration in Enterprise Information Management
- Perform Project management of IT initiatives
- Define Road Map Strategy for Engagement
- Preparation and management of operating and capital budgets
- Oversee new system facilitation, current system enhancements-internal/external application upgrades
- Vendor Management
- Social Network implementation across platforms
- Demonstrated efficiency in online engagement
- Developed Project Plan and Implementation Guide for IT/Business engagement of Blackberry Solutions
- Conduct impact assessments on enterprise systems to determine application integration potential for WiMax, G, G, & G compatibility with the corporate architecture
- Manage external vendors relationships and services
- Principal in the creation of a youth-based program (ESTEEM Project) with UMBC
- Content Management
CAREFIRST BCBS, OWINGS MILLS, MD
SHARED SERVICES ENTERPRISE PM
–
Lead a team of direct reports in defining business needs for both proposed and on-going projects. Evaluated the alignment of projects with strategic business needs. Implementation of enterprise strategy for Configuration & Release applying CMMI/ITIL governance practice
- Managed a $M multi-year budget for Shared Services infrastructure development
- Development of work programs, external recruitment, and mentoring of subordinate staff
- Developed content management strategies implementing SharePoint
- Responsible for company’s first end-to-end
- CM and RM CMMI strategy, plan, and process/methodologies as Process Area Owner
- Participates in the review of technical designs
- Managed programs within schedule and budget constraints
- Defines resources and schedule for program implementation
- Directs and oversees project engineering team and manages conflicts within group
- Performs team assessments and evaluations
- Efficiently identifies and solves project issues
- Demonstrates leadership to define requirements for project risk
FIDUCIAL FINANCIAL SERVICES, COLUMBIA, MD
SENIOR IT MANAGER
–
Managed the IT Department encompassing sites nation-wide and staff. Designed all Enterprise product solutions for an ASP with an efficient, reliable, scalable, available e-Business infrastructure servicing both BB and internal clients
- Accountable for Enterprise Asset Management
- Directed day-to-day operations for Data Center and development/implementation of alternative multi-state routing
- Develops network operations budget and ensures operations meet approved budget
- Responsible for subordinate employee recruitment, training, performance review, work assignments, salary, and recognition/disciplinary actions
- Introduced technology that achieved a % increase in productivity and reduced annual expense cost by %
- Procure and negotiate IT contracts. Vendors and service management (EMC, Dell, IKON, IBM, Oracle, Microsoft, Verizon, CISCO, Qwest, Qualcomm, XO, Juniper, etc.)
- Implementation of Incident Management and Problem Management processes
- Completed ROI studies on the efficacy of implementing web services and products
DOW JONES & CO., INC., WASHINGTON, DC BUREAU
SERVICE DELIVERY ENTERPRISE MANAGER –
Managed service delivery team of fifteen and responsible for IT operations supporting service delivery for eastern region-- VA, NC, & DE and remote locations in WDC
- Directed a staff of IT infrastructure professionals, including annual performance reviews, staff meetings, and mentoring for career growth
- Oversaw $MM IT departmental budget
- Directed day-to-day operations supporting the Wall Street Journal journalists
- Managed customer database, product updates, and upgrades
- Enterprise Asset Management
- Provided leadership for establishing a single logical navigation point for all mobile internet and broadband traffic services
- Managed business partners iterative planning for client/service infrastructure
- Cross functional management of teams on design, architecture and application of IT services including / wireless solutions
- Demonstrated expertise: Microsoft applications (Windows Server, Apache-SSL, Weblogic, Active Directory, IIS, Exchange, SQL Server) .NET and services for UNIX platforms (Solaris, LINUX) implemented information system security and EMC SAN technologies
- Established standards and network policies with security appliance strategies
- Supervised iterative full-life cycle development/delivery
TRIAD COMMUNICATION; WDC, NY, BOSTON, & TORONTO
NETWORK MANAGER
–
Managed IT network and support team ensuring IT projects and systems meet client’s deliverables
Cross functional management of teams on design, architecture and application of IT services including / wireless solutions
- Demonstrated expertise: Microsoft applications (Windows Server, Apache-SSL, Weblogic, Active Directory, IIS, Exchange, SQL Server) .NET and services for UNIX platforms (Solaris, LINUX) implemented information system security and EMC SAN technologies
- Established standards and network policies with security appliance strategies
- Supervised iterative full-life cycle development/delivery
TRW SYSTEMS & INFORMATION TECHNOLOGY, FAIRFAX, VA
SR. TECHNICAL ADVISOR
–
Lead teams of up to ten in the full life-cycle migration and implementation of a Microsoft/UNIX network infrastructure for client
- Developed and implemented a full life-cycle migration plan in five phases (Enterprise Analysis, Infrastructure Design and Build, NOS migration, Quality Assurance/Validation, and Optimization & Troubleshooting) for the Air National Guard unit’s Communications Managers throughout the US, Virgin Islands, and Hawaii
- Oversaw procurement, allocation, distribution control
- Utilization of SCRUM practices to define individual unit’s needs
- Instituted standard naming conventions, security firewalls in a UNIX environment
TAC ENGINEERING - SAIC, DOS, FDIC, THE OCC, AND FDA
GREENBELT, MD CONSULTANT/PROJECT MANAGER –
Lead IT teams on various projects
Developed C testing approach of Microsoft products for US Navy
- Supervised team as Technical lead for day-to-day back office systems for SAIC-CIST
- Managed project team in migration of FDA’s and FDIC’s legacy network systems
- Developed & implemented emergency recovery process for the FDA’s and FDIC
- Created FDA’s technical course materials for email, scheduling and conducted client training
- Managed OCC’s migration program of legacy OS infrastructure
THE WORLD BANK GROUP
WASHINGTON, DC
INFORMATION ANALYST
–
Key architect in the design and full life cycle development and implementation of initial network operating system & subsequent connectivity throughout the developing world
Developed the vision, strategy and framework for the Chief Economist enterprise architecture
- Created operational models and supporting documentation of required capabilities
- Document critical business requirements and perform gap analysis vs. the current architecture.
- Design target system and data architecture model to address long-term business needs.
- Led technical groups of up to ten in expansion of connectivity from WDC to resident missions
- IT procurement department budget
- Implemented strategies and policies to establish Bank wide standardization for hardware and software with a three-year rotational system
- Procured, configured, and loaded servers to run applications in not only English but many other languages including Russian
- Vendor Management and SLA negotiation with Dell, Microsoft, Macintosh, IBM (OS), Toshiba, CNS, CISCO, Borland, etc.
- Architect in the design and content layout for the World Bank’s Poverty Handbook
- Procured, configured, and loaded servers to run applications in not only English but many other languages including Russian
- Managed Vendor Management and SLA negotiation with Dell, Microsoft, Macintosh, IBM (OS), Toshiba, CNS, CISCO, Borland, etc.
- Functioned as key architect in the design and content layout for the World Bank’s Poverty Handbook –
Application Platforms
EMC Storage
Microsoft
Oracle
SOA - Tibco
Sourcing Strategies
Vendor selection, implementation &
Management
SLA negotiations & management
On/ /Off-Shore team management
Applications management
Infrastructure management (hardware/software)
Enabling Technologies
Bluetooth
CRM
E-business
HSPA
Wireless G, G
Foundation Technologies
Oracle, DB, Access
Development Environments: SQL
Windows, HTML, XTML, Adobe Suite
MAC/OS, UNIX, Linux,
AIX, Apache, Weblogic
HARDWARE PLATFORMS: Toshiba, CNS, VAX ,
IBM mainframe, SP, HP, Compaq Servers
NETWORKING PLATFORMS: Banyan Vines, OS,
TCP/IP,
Security: Juniper, Cisco
Telecomm: Nortel, PBX, Sierra, Bluetooth,WLAN
Community Service
BDPA, Youth Technology - Maryland Chapter- President Elect
MD General Assembly Task Force on Lending Equity (Small Business Representative)
Southwestern Academy Charter School, Advisory Board
Maryland Women for Responsive Government, Vice Chair-Membership
Professional Affiliations
Information Technology Senior Management Forum (ITSMF), Executive Protégé Program,
LinkedIn:http://www.linkedin.com/pub/vera-holman/b/ab/
Software Engineering Institute/Carnegie Mellon
Project Management Institute
Education
Project Management Professional,
Capability Maturity Model Integration v .
Economics, University of Maryland, College Park
Associates in Business Administration, Strayer\'s College, Baltimore, Maryland
Computer Certification, Control Data Institute
Training
MS Project , &
Windows Implementation
Windows Professional & Server
UNIX/Linux System Tools
Windows Support
Core Technologies of MS Exchange Server
Wireless LANs Security Fundamentals
Internetworking MS TCP/IP
Administering MS Windows NT .
COMPAQ Training – System Technologies
Intermediate HTML Design
CISCO Router Comprehensive
CISCO Router Internetworks
HealthCare – HIPPA, SOX, Pega, SAS
Competencies
Quantitative Management (Baselining)
Enterprise Resource Management
Capital Assets Management (Artifact Classification -capital assets/work products)
Incident Management (Impact analyses and Risk assessment)
Business Development (Change Advisory Board/CAB)
Implementation Governance (process improvement)
Monitor & Control (Change)
Validation & Verification (Change)
Implementation Review (PIR)
Risk Management
Cost & Scheduling maintenance
Records Management (Auditing)
Business Continuity
Organizational Network Analysis
Explicit and Tacit Knowledge Analysis
Technological Infrastructure Analysis
Business Process Modeling
SWOT Analysis
Findings and Recommendations
Requirements Specification
Enterprise Solution Design
Project Lifyecycle
Work Breakdown Structure
Critical Path Design
