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Secretary/Administrative Assistant Resume


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Resume:




















































Profile



 



Administrative Support Professional with over ten years of experience coordinating office management and special projects with a high degree of efficiency. Serve as point person for managers, sales teams, clients, and vendors to ensure proper lines of communication. Maintains excellent communication skills, problem resolution abilities, and a high-level of confidentiality. Equally effective at providing customer service and advanced word processing support.  Can be retrained if necessary.



 



Education



 



Management Institute for National Development (M.I.N.D)

Certificate in Administrative Management Level II

Course details:  Presentation Skills (Microsoft PowerPoint), Organizational Behavior, Ethics & The Office Professional, Spreadsheet (Microsoft Excel), Legal & Financial Principles, Administrative Management, Records Management, Business Communication, Speed Development and Customer Service.


 


Durham College of Commerce, Kingston, Jamaica                                        
Advanced Diploma in Accounting

Course details:  Accounting, Cost Accounting, Typewriting, English Language, Commerce, Mathematics, Introduction to Business Law and Economics.


 



 


Key Skills



 



Office Skills:



Office Management


Records Management


Database Administration


 



Spreadsheets/Reports


Event Management


Calendaring


 



Front-Desk Reception


Executive Support


Travel Coordination


 



 



Computer Skills:



MS Word


MS Excel


MS PowerPoint



MS Outlook


MS Access


 



 


           

 
 
PROFESSIONAL EXPERIENCE

 


May -Apr Jamaica Customs Department                                                 Kingston, Jamaica


Position                    :  Secretary, Valuation Verification Unit                                  


 


Feb -Jul    Ministry of Local Government & Environment                                           Kingston, Jamaica


Position held: Senior Secretary (OPS/SS ), Human Resources Unit (Acting Assignment)


 


-        Bay Vista Village – Condominiums                                                 St. Ann, Jamaica


Position held:  Strata Manager - Part-time


 


-       Courtleigh Hotel & Suites                                                                     Kingston, Jamaica


Position held: Night Auditor


 


       Crowne Plaza Hotel & Resorts                                                               Kingston, Jamaica


Position held: Night Auditor promoted to Administrative Assistant Sales & Marketing/Executive


Secretary to General Manager and Reservations Agent promoted to Reservations Supervisor.


 


 


 


         Island Outposts – Strawberry Hill                                                       St. Andrew, Jamaica


Position held: Night Auditor promoted to Assistant Manager Front Office

 


         Clan Carthy Comprehensive High School                                             Kingston, Jamaica


Position held: Executive Secretary to Principal - OPS /SS

 


PROFESSIONAL EXPERIENCE –TEMPORARY SECRETARIAL ASSIGNMENTS COMPLETED


 


Agent               :  Decarlo Reid & Associates, Company Assigned: Manufacturers Merchant Bank


Position                          Secretary, Securities Division


                       


Agent               : Hamilton Knight Associates; Company Assigned: Urban Development Corporation


Position                          Secretary, Public Relations & Marketing


 


Agent               : Services Commission; Ministry Assigned: Ministry of Industry & Commerce


Position                         Secretary, Finance and Accounts 


 


Agent               : Services Commission; Ministry Assigned: Inland Revenue Department


Position                         Secretary, Administration


 


 


Caribbean Examination Council (CXC)


English Language and Principles of Business


 


General Certificate of Education (GCE)


English Language, Principles of Accounts and Commerce


 


Level II Typewriting – Distinction


 


 
AWARDS

 


Academic:  Durham College of Commerce –

 


q  The John R. Wong Challenge Cup – “Boy of the Year”


q  The Modern Furnishing Challenge Cup – “Most Outstanding Typewriting Student”


 


 


Work Related:


 


q  “Employee of the Month” – Crowne Plaza Kingston Hotel


q  “Certificate of Merit st Place” for Campaign “Best Mortgage Rates” – TouchPoint Centers International in Telemarketing Sales.