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LEGAL SECRETARY - -Present Caplan, Buckner, Kostecka and Korteling, Chartered Bethesda, Maryland Report to a senior partner specializing in Domestic Relations Matters. Duties include transcription and drafting/typing correspondence, pleadings, motions and other legal documents. Manage and update all files for present attorney. Coordinate meeting times and deposition schedules. RECEPTIONIST/ADMINISTRATIVE ASSISTANT - - Caplan, Buckner, Kostecka and Korteling, Chartered Bethesda, Maryland Duties include, but are not limited to, typing/drafting correspondence and letters, discovery, including motions and Notice of Deposition, drafting, organizing, and finalizing reports. Organizing and maintaining work files, duplicating and faxing documents. Communicating with clients, adjusters (P.I.). Entering time, postage and all other billable items. MEDICAL SECRETARY - Woman’s Wellness Institute Bethesda, Maryland Coordinated scheduling of patient appointments, assisted patients in operations of office polices. Explanation of procedures and prices due to non-participating provider in acceptance of insurance and payment. Reviewed patients service sheets for any tests to be performed. Initiated vital signs, venipuncture or EKGs when ordered. Filled out requisition forms for all specimens to be sent out. Prepared examination room for all patients and prepped room for all minor surgical procedures. Entering all patient information in computer system, posting daily charges to Medisoft accounts and ensuring proper print out of HICFA . Posting money paid at time of service and prepared end of day accounting sheet and ensured that all money was accounted for. MEDICAL SECRETARY - Dr. Isaccs & Dr. Lessans Silver Spring, Maryland Handle all incoming patients and appointments for the day. Accepted payments required of patients with co-pay. Verified insurance and insured all paper work was properly filled out. Organized chart for doctors to proceed with the examination of a patient and advised of test that had been order and reviewed prior to visit. Posted all charges rendered in the office. Assisted in reduction of past due balances: informing patients of past due bills or contacting insurance for inquire of unpaid claims. Supervised employees that worked in front, explained proper office procedure and taught the usage of software application. At end of week I was responsible for tally of all employees’ time cards and verification of hours worked. EXECUTIVE ADMINISTRATOR/MENTAL HEALTH - U.S. Army Washington, DC Worked in a demanding headquarters office for the Deputy Commander for Nursing and Chief, Nursing Administration at Walter Reed Army Medical Center, the Army’s largest and most complex medical center. Independent worker in an office automation position who excels under extreme pressure. Served as personal assistant and secretary to the Deputy Commander for Nursing (DCN) and Chief, Nursing administration. Managed, coordinated and guided the administrative support for the Office of the DCN. With extensive knowledge of the medical center and mission, communicated policies, procedures and traditions. Maintained close relationship with Command Group and components of WRAMC. Advised and assisted staff on administrative and procedural issues, directives, reports, correspondence, and telephone techniques. Prepared minutes from meetings and maintained files of those minutes for the DCN. Managed the DCN’s calendar, scheduled appointments based on knowledge of departmental priorities, personal preferences and protocol. Briefed and made background data available. Received briefings on commitments made/follow-up action to be taken. Kept abreast on status; relayed information to DCN. Made complete travel arrangements for the DCN. Personally handled routine matters or forwards to staff members those not requiring the direct attention of the DCN. Member of the Nursing Policies Committee (NPOLS) which had the responsibility of reviewing all nursing policies and WRAMC regulations/policies that pertain to the Department of Nursing. PSYCHIATRIC SPECIALIST AND CERTIFIED NURSING ASSISTANT: Provided personal care patients under the supervision nurses/officers in a therapeutic manner. Initiated admission, discharge, transfer responsibilities as assigned by nurse. Assists the RN with therapeutic meetings/groups, i.e. Drug/alcohol, Art therapy, Anger Management, Behavior Modification, etc. Supervised patients during activities and leisure time. Assigned patients daily to monitor and counsel one-on-one sessions. Assists patients with personal hygiene and ADL activities. Accurately takes and records vital signs and weights. Daily lab collections, start or D/C IV lines.