**==Witty Front Desk Office Administrator==** Resume
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Resume:
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OBJECTIVE
Seeking an administrative/customer support position allowing for a variety of demonstrated organization, customer service, and problem solving skills proven by years of administrative and clerical work history.
Professional Skills:
¨ Customer Relationships | ¨ Infomax | ¨ Light accounting skills |
¨ Inside and Phone Sales | ¨ Typing (+ wpm) | ¨ Telephone Skills |
¨ Alphanumeric (,+ kpm) | ¨ Office Procedures | ¨ Business Math |
¨ Producer Plus | ¨ Tax-related Software | ¨ Business English |
Employment Skills
¨ Maintained excellent customer relations and developed customer rapport
¨ Diplomatically resolved customer complaints on as needed basis
¨ Aggressively sold our services to potential clients resulting in increased revenue for the quarter
¨ Ability to follow instructions well and make decisions with little or no supervision
¨ Developed ability to work in a fast-paced environment
¨ Assisted in administering a revised employee evaluation program, which allows for improvement on identified problem areas
¨ Successfully processed documents for insurance agents and financial advisors
Relevant Experience |
JIFFY TAX SERVICE Rock Hill, SC – Present OFFICE MANAGER ( – ) TAX PREPARER ( – ) Prepared quarterly tax returns and payroll documents for the company Consistently assisted manager in human resources and training Meeting deadlines and conntinuously met goals for sales performance
Wells Fargo, FKA Wachovia, Charlotte, NC – LOAN APPLICATION SPECIALIST (MORTGAGE PROCESSING DEPT) Processed FHA, Va and Conventional loans in a high volume and fast paced environment. Inspected loan packet and called brokers for any missing or unreadable docs.
Wildwood Springs Apts, Rock Hill, SC – LEASING SPECIALIST )
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EDUCATIONAL
EXPERIENCE
FAYETTEVILLE TECH. COMM. COLLEGE, Fayetteville, NC
Accounting
PINE FOREST SR. HIGH SCHOOL, Fayetteville, NC
H.S. Diploma
