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* Accounting major- San Diego City College
Expected transfer date Fall
Associate’s Degree in Business Spring
. GPA
* VITA Tax Certification ()
Over years of experience in the following corporations and institutions:
* Performed customer transactions such as deposits, withdrawals, and loan payment processing.
* Accessed computerized financial information to answer general questions as well as those related to specific accounts using Visual Banker software.
* Maintained daily cash balance using calculator and banking software.
* Performed scheduling of employees using Microsoft Excel.
* Maintained a current knowledge of new and existing monetary related products and services.
* Exceeded customer service expectations.
* Provided excellent customer service in completing transactions efficiently and in a professional manner.
* Achieved referral and product sell milestones for each month.
H&R BLOCK San Diego, CA
* Performed general office duties such as filing, answering telephones, and handling routine correspondence.
* Scheduled appointments for tax professionals using Microsoft Excel.
Trident San Diego, CA
* Performed general office duties such as answering telephones and handling routine correspondence.
* Maintained daily cash balance using calculator effectively.
* Performed routine product order and sell.
* Scheduled appointments for customers.
* Exceeded customer service expectations.
CVS San Diego, CA
* Handled orders and cash, check, credit card, and debit card payments.
* Maintained daily cash balance using calculator effectively.
* Processed merchandise returns and exchanges.
* Responsible for answering high volume telephone calls.
* Exceeded customer service expectations. Received award for best customer service.
Proficient in Microsoft Excel, Word, Project, PowerPoint, and knowledge of Quick Books.