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Curriculum Vitae
Jerrie Hiltscher
Houston, Texas
Jerrie Hiltscher joined the dental profession after graduating from Kansas City College of Medical and Dental Assisting. Jerrie was employed by general and specialty practices in Missouri, Texas, and California. While working for a general dentist in California, Jerrie obtained her California state license for Registered Dental Assisting.
In , Jerrie pursued a career in dental sales and since has been employed by some of the leaders in retail dental supply products and manufacturers of dental products including Patterson Dental Supply, Inc., DUX Dental, Premier Dental Products Company, Mercer Advisors, and Sharps Compliance, Inc.
While working as a Territory Sales Representative for Patterson Dental Supply, Jerrie worked closely with major dental companies to educate her clients and keep them informed of new products, technology, and practice management techniques. She was drawn to the rewards of educating her clients, and accepted a position with DUX Dental, the manufacturers of VanR, Cadco, and Clive Craig products, where her main focus was to assist the dental community in further education of specialized impression techniques, proper sterilization, organization techniques, instrument processing, and products designed to assist dental offices to eliminate cross contamination. While employed by Premier Dental Products, Inc., her focus again, was on educating dental professionals in the area of avoiding cross contamination and breaking the chain of infection through proper instrument care, sterilization, and single-use items aimed at infection control issues. Following a move to Texas, Jerrie worked for Mercer Advisors, whose goal was to support dental practices through improved practice management systems and techniques. While there, she worked with retail sales representatives to train them to better serve their clients through awareness of missed opportunities, and how to develop possibilities that could bring their clients to their full career and retirement potential. In Jerrie had the unique opportunity to work for Sharps Compliance, Inc., the manufacturers of Sharps Disposal by Mail, sharps containers. At Sharps Compliance, Inc., she worked with dental and medical offices across the U.S. to educate them on waste segregation, hazardous waste regulations, federal & state regulations and proper handling of contaminated sharps. She was also directly involved in the market analyses, and product development of a dental amalgam recycling system, based on the ADA’s Best Management Practices Guidelines.
All of her previous opportunities to educate dental offices, along with Jerrie’s passion for greater knowledge through education in the dental industry, were the inspiration for her to become a consultant to dental offices in the Greater Houston area. Jerrie is continually staying abreast of the current and emerging information regarding OSHA Safety Guidelines, Infection Control Standards, and Hazard Communication Standards to properly inform clients and students of current standards. Jerrie is an authorized OSHA Outreach Trainer through the United States Department of Labor, by completing the OSHA -General Industry Outreach Trainer, and -General Industry Safety & Health courses. She is pursuing her CSHO (Certified Safety & Health Official) Certification. Jerrie has been a member of OSAP (Organization for Safety Asepsis Procedures), ADAA (American Dental Assistants Association), TDAA (Texas Dental Assistants Association), and GHDAA (Greater Houston Dental Assistants Association).
Jerrie has been a speaker for local dental seminars sponsored by Patterson Dental Supply, as well as being a past speaker for Eastern New Mexico Dental Association’s Annual Meeting. Jerrie has had the unique opportunity to work directly with Waste Management Healthcare Solutions to create and compile their OSHA Manual, which is distributed nationwide to their clients. In working with Waste Management, she also conducts quarterly web-cast trainings for their clients to provide additional support for their initial and annual training in the medical and dental field. In December of she received National approval from The Academy of General Dentistry to become an authorized PACE Provider, to provide her clients with Continuing Education credits through the AGD. She has served as a consultant to many clients and has become a respected resource of information for dental practices and dental professionals throughout the Greater Houston area.
Education and Training
Kansas City College of Medical and Dental Assisting
The University of Texas at Arlington, Standards for the General Industry, OSHA
The University of Texas at Arlington, Trainer Course for General Industry, OSHA
Cross Country Education, OSHA Compliance & Training for Medical and Dental
Credentials
Board of Dental Examiners, State of California, Registered Dental Assistant/ Coronal Polish, Sealants, #. (Active from )
Authorized OSHA Outreach Trainer through The U.S. Department of Labor, current
Nationally approved PACE Provider through The Academy of General Dentistry, current
CPR Certified, current
Positions Held
Richard Armstrong, D.D.S., Chairside Assistant, RDA, Costa Mesa, CA
Additional Chair-side and RDA Positions, All employers’ names available upon request.
Patterson Dental Supply, Territory Sales Representative, Orange County, CA
DUX Dental, Distributors of Van R, Cadco, and Clive Craig, Territory Sales Representative for CA, NV, and AZ.
Premier Dental Products Company, Sales Consultant, Southern CA.
Mercer Advisors, Relationship Manager, TX and NM.
Sharps Compliance, Inc., Manager, Professional Sales & Marketing, U.S.A
Coastal Safety Consulting, Owner, Trainer, Consultant, U.S.A, current
Presentation History
“Personal Protective Eqiupment”, OSHA Course (No CE provided)
“Waste Segregation”, Sharps Compliance, Inc. (No CE provided)
“Think Outside The Mouth”, Patterson Dental Supply event, Beaumont, Texas (CE’s provided)
Eastern New Mexico Dental Association, “Infection Control and Emerging Pathogens”, Ruidoso, New Mexico, (CE’s provided by ENMDA)
Courses Given
“Office Organization with Tubs and Trays”, DUX Dental, provided to local dental assisting schools in southern California. (No CE’s provided)
“Manufacturing Custom Whitening Trays”, Premier Dental Products Co, to local dental offices in southern California. (CE’s provided by Premier)
Initial and Annual Bloodborne Pathogens, Hazard Communications Standards and required OSHA Regulations for clients of Coastal Safety Consulting, and Waste Management Healthcare Solutions. (CE Credits provided)
Publications
\\\"Waste Managements\\\'s OSHA Bloodborne Pathogens Training & Reference Manual\\\" Jerrie was responsible for collecting and assembling content of manual for Waste Management Healthcare Solutions.