Customer service specialist in travel and tourism field Resume
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Resume:
Katelin M. Reed
Gates Circle Unit #, Baton Rouge, LA
♦
Recent Travel and Tourism graduate seeking new challenges in the field. Experience creating high-end travel packages, both international and domestic, and updating large travel agency website. Additional background in customer relations and event planning. Proficient in Microsoft Word, Excel, PowerPoint, Publisher and Access, as well as Adobe PageMaker, Adobe Photo Shop, and WordPress.
Education
Clemson University, Clemson, SC
Bachelor of Science in Parks, Recreation, and Tourism Management; concentration in Travel and Tourism
Relevant Coursework: Accounting, Marketing, Economics, Public Speaking, Serving Diverse Populations, Program and Event Planning, Tourism Marketing, Services Marketing, Community Tourism Development, Business Writing
Related Activity:
Parks Recreation & Tourism Management Student Association
Student association for Parks, Recreation, and Tourism Management majors that develops networks and creates opportunities for students.
Executive Board Member (-)
♦ Appointed to position by Board President.
♦ Played key role in planning three successful recreational, social group events for members.
♦ Assisted with annual career / internship fair in . Worked with campus staff to manage chairs / tables and decorations for the event.
Experience
Vantage World Travel, Greenville, SC
Company that specializes in high-end travel packages.
Intern
♦ Updated + pages of company website, including redesign and creation of pages (updated prices from to specifications). Maintained % accuracy.
♦ Designed five international client vacation packages, four of which were multi-country (three to four countries per package).
♦ Developed professional portfolio of internship work.
The Westin Poinsett, Greenville, SC
Banquet Server
♦ Assisted in set up and decoration for + weddings, business meetings, rehearsal dinners, and Mother’s Day brunch events.
♦ Managed customer relations when problems arose.
♦ Handled money from cash bar and made bank deposits.
Affiliation
South Carolina Recreation and Parks Association (SCRPA), Lexington, SC, Member – Present
Outlet for recreation and parks professionals to network and gain insight into new processes within the field.
