Admin and Training assistant Resume
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Resume:
SARA PROCTOR
Eighteen years experience as office assistant providing consistent, approachable customer service and full range of general office support. Exceptional administrative support to senior management and staff. Streamline office processes to increase efficiency and improve service. Excel at developing strong relationships with staff, senior executives, and customers. In-depth knowledge and understanding of computer-related skills, software, and equipment necessary to administrative support. Adapt quickly to new and evolving environments.
KEY QUALIFICATIONS
Microsoft Word, Excel, Powerpoint, Outlook
Mass mailings
Correspondence
Multi-line Phone system set up and maintenance
Customer Service
Procurement of Office Supplies/Equipment
Travel Arrangements
Design and Publish Web pages
Coordinate Meetings/Conferences
Develop Presentations
Timesheets
Create/Assemble Training Materials
PROFESSIONAL EXPERIENCE
MINERALS MANAGEMENT SERVICE
Training Assistant, Quality Control and Training
Created online training presentations using Microsoft Powerpoint
Narrated online training scripts
Determined training needs for a staff of over
Procured vendors for onsite training of staff
Performed economic analysis of vendors bids
Conducted quality control on final printed materials
Assembled a high volume of training materials/booklets
Senior Secretary, Minerals Revenue Management
Assisted in implementing new multiline, multifunction telephone and voicemail system
Served as primary point of contact, fielding and routing telephone calls, greeting visitors, and responding to customer and vendor inquiries.
Independently authored, proofed, and finalized a high volume of correspondence and reports ensuring grammatical and typographical accuracy.
Arranged and scheduled numerous meetings and conferences for local and out-of-town customers
Managed senior manager’s schedule and travel
Managed budget of over $, for office travel and equipment
Analyzed and managed cellular phone contracts for multiple staff
Provided monthly, quarterly, and yearly financial reports to management
EDUCATION
Business Management, Red Rocks Community College
PROFESSIONAL DEVELOPMENT
Organizational Skills for Office Assistants, Microsoft Powerpoint for Expert Users,
Rocky Mountain Mineral Law Foundation Conferences
