Department Aide Resume
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EDUCATION
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Dorsey Schools Patient Care Technician June
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SKILLS
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Customer Service Medical Terminology Vital Signs Hematology lead EKG Foley Catheters Pharmacology Charting Post procedure treatment keyboarding Glucose and Hemoglobin testing Autoclave Urinalysis Aseptic technique
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CPR Certified
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CERTIFICATES
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Medical Terminology Keyboarding CPR certified Deans List
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EXTERNSHIP EXPERIENCE
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Triumph Hospital Detroit MI
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Patient Care Technician May to June
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Performed bed baths and changed occupied/unoccupied beds
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Performed vitals, glucose testing and readings and charting
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Assist patients with daily activities and transport patients to dialysis
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Monitor and perform wound care
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WORK EXPERIENCE
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The Detroit Institute of Arts Detroit MI
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Department Aide November to February
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Provide administrative and clerical assistance to the Director of Visitor Services
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Maintain purchasing requisitions and invoices through a computerized purchasing system
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Serve as backup telephone operator
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Responsible for overseeing various inventories brochures equipment etc
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Prepares various correspondence and mailings
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Provides support for projects programs and other assistance as requested
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Entech Personnel Troy MI
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Administrative Assistant May to November
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Assisted director of company and supervisors with daily tasks
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Created spreadsheets and inventories of office supplies
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Provided receptionist duties and advised callers of weekly events
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The Express Group Wixom MI
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Assistant Manager December to April
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Assisted call center manager in the training and coaching of new and current employees to be efficient call center agents
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Created policies and procedures to better manage staff
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Assumed management duties in the absence of manager
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Maintained all metric reporting to CEO and Vice President
