Independent Virtual Sales and Administrative Associate Resume
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Resume:
* Sunbelt Business Brokers - Midwest - Independent Sales Associate - Home Based – MN BB lead generation, Telemarketing, appointment setting, list & cold calling (inbound/ outbound), generate event attendance, clerical, email/mail information to potential clients, data base entry, all levels of client contacts, small/mid/corporate businesses. Salesforce CRM, administrative access, build/run reports. Outlook, MS office, office machines, Internet, IM, secure remote network access, PC, Windows, email, inbound/outbound calls, shared online Outlook calendars, GoToMeeting, Support to other employees, Manage sales calendars. Home based position with hourly base pay, incentives and commission.
* Grindstone Incorporated - Independent Sales Associate & Administrative Assistant - Home Based –MN -- BB lead generation, Telemarketing, appointment setting, list & cold calling (inbound/ outbound), generate event attendance, clerical, email/mail information to potential clients, data base entry, all levels of client contacts, small/mid/corporate businesses. Lightspoke CRM, administrative access, build/run reports daily. Outlook, MS office, office machines, Internet, IM, secure remote network access, PC, Windows, email, inbound/outbound calls, shared online Outlook calendars, online meetings, manage sales calendars.. Administrative Assistant to President & VP of Operations. Dedicated clerical, reports, sales lists, all other clerical requested, SalesGenie (generate lists for clients & teams). Home based hourly position.
* PeopleNet Communications - Inside Sales Representative/Sales & Marketing Support -- BB Sales of GPS tracking equipment & services to high level business contacts mainly in the commercial transportation industry. Cold & list calls, lead generation, trade show/event promotion, set appointments. Internet research, CRM (Onyx, Netsuite & Act), customer relations. Online product/services demonstrations via weekly and on-demand Webex. Bulk promotions (mail, letters). Responsible for receiving and processing inbound leads. Close TEAM environment, support external sales, inside sales, and marketing staff, transcription. Manage sales pipelines. Meet & exceed set quotas. Travel as needed for events, trade shows & customer visits (US and Canada), have passport for international travels. Assist in trade show/event preparation and activities. Responsible for US and Canadian markets. Internet & trade publication research. Handle overflow corporate calls. Salary based position with commissions.
- Technical Support Representative - Assist customers via inbound & outbound calls with technical questions, issues, training, and orders. Monitor account health. Account management, communicate & escalate to Operations, Sales, and Development. Verbatim notes, transcription, Pager call one week per month, collect data from customer diagnose & resolve issue (st call resolution). Close relationships with all level client contacts.
*Skluzacek Oil Company (Norwood) - - Assistant Manager/Station Attendant/Cook/Waitress --
Truck Stop/Restaurant . Variable duties include; Cook, waitress, fuel desk/station attendant. Assistant Manager over average staff & on-call pager duty /. Stock shelves, order products, responsible for counting cash drawers and replenishing bank rolls per shift. General labor (painting, cleaning etc). Resolve issues on demand.
*Young America Corp. -- Call Center Representative and Sweepstakes Representative – Large call representative at large call center, rebate, sweepstakes, and promotions facility. Process promotions, resolve inbound complaints & issues, generate letters to customers, and return calls to customers. About + inbound calls. Multiple high level clients. Enter notes verbatim into database. Back up line lead; generate team phone reports, daily back up receptionist for corporate office, multi line phones. Sweepstakes Department duties included processing winning entries. Some travel.
References available upon request.
Employment Gaps:
Since I have been working from my home office as an independent agent doing various office type jobs.
Education:
Gaylord High School - Gaylord, MN ( – )
Mankato Technical College - Nursing Program – Mankato MN ()
Dale Carnegie sales course - Minneapolis MN ()
Sales, Marketing, customer service classes ( per yr ( week each) over years) – Through PeopleNet Communications ( – )
Business Broker course (not licensed) – Through Sunbelt Business Brokers Midwest - Bloomington MN ().
Skills:
Advanced computer skills. MS Office, IM, Map Point. All Windows (currently use Vista & Office Small Business , Webex, GoToMeeting, Online demos & training, office machines. SalesGenie and list generation. SalesForce, Netsuite, Onyx, Act, Lightspoke CRM. Verbatim note entry, transcription. Secure networks such as IV Desk. Multi line phones, receptionist experience, escalated call resolution, st call resolutions, Facebook, Twitter, Skype, Specialized training & experience in Transportation industry with mobile communications and onboard computing, GPS tracking systems, dispatch software, logs, messaging, forms, driver and vehicle performance and activity software, Fuel Tax, engine diagnostics and performance software. Experience with industry trade publications & events planning and attendance. Course & class room training in Business Brokering but unlicensed. I have had experience with Taleo as well as have experience being involved in the interviewing and training of new/potential employees.
How I can help your company:
I bring with me plus years experience. I have a very strong work ethic. I am smart, dedicated, driven, goal oriented, professional, honest, and mature. I am committed to learning about your business, clients, customers, vendors, and staff as well as learn from them. I am willing and able to go over and above. I have a natural kindness and understanding and bring that \"human\" element to the customer/client. I welcome new challenges. I learn quickly and love to constantly expand my knowledge and hone my skills so that I am all I can to benefit my company. I welcome constructive criticism. I am not afraid to seek out the solution or ask for help.
I have an established and fully furnished professional private secure home office with; fax, printer, copier, scanner, PC desktop and laptop. Vista, Office Small Business , up to date software & hardware including McAfee antivirus and firewall protection, high-speed DSL, dedicated business phones hard line ( lines) with unlimited calling in USA. Corded and cordless phones with headsets also cell phone (smart phone/PDA), locking file cabinet, webcam, and all essential office supplies & accessories.
You show me what you need and I will show you I can do it.
What I am looking for:
I am looking for a virtual “Green” position, a huge benefit to YOU the employer and the employees. You save on office space, equipment, supplies, services, insurance and much more. You see better quality/quantity of work as well as almost % attendance. Employee saves on clothing & commuting costs, increased quality of life, and huge reduction of stress, increased concentration and better quality of work, able to work longer hours if needed.
Salary desired: $, + per year, commissions/incentives/benefits a plus. No fee/no start up type position. Prefer employment status. Prefer full-time permanent. I am willing to negotiate compensation and hours. I am available immediately to start training and work.
Interested in:
data entry, forms entry, order entry, clerical, inbound/outbound calls, telesales, BB sales, virtual assistant, message center, appointment setter, virtual receptionist, answering services, dispatching, email processing, research, web based demonstrations, training, and presentations, customer/client/vendor retention as well as issue resolution, event planning as well as all duties per past experience. I am willing and able to learn new skills to complete the tasks required by you and your business.
