Technica support in os & Hardware Resume
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Resume:
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RESUME
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Carreier Objective :
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To work for an Organization, which gives a modern value added Information & technology solutions. Learn as well utilize my skills in Industrial field.
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Professional Experience.
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Organization : IBM India Pvt Ltd (Worked as contractor from “Rahul Commerce Pvt Ltd”)
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Position : Customer technical support Engineer
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Period :th September, to till date.
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Responsibilities :
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. Hardware and Operating system support of IBM & LENOVO Laptops.
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. Technical support over phone.
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. Onsite customer visit.
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. Worked for Customer Satisfaction.
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Personal Skills :
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. Extremely keen to learn, problem solving ability ,Innovative and fast
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Grasping capability.
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. Knowledge of IP addressing, Subnetting
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. OSI layers
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. TCP/IP protocol
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. Windows XP,MSDOS, Windows Vista,language C
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. Persuing MCSE
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Field of interest:
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To work with new technologies
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System administration
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Networking
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Technical support
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Educational Qualification:
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Technical : Diploma in Electronics & Telecommunication Engineering (-) with .% ,Board of West Bengal State Council of technical Education.
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General :
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. Matriculation With .% (Star marks) in from W.B.B.S.E board.
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.Higher Secondary with .%(st division) in from W.B.C.H.S.E board.
