Technica support in os & Hardware Resume
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Resume:
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RESUME
Carreier Objective :
To work for an Organization, which gives a modern value added Information & technology solutions. Learn as well utilize my skills in Industrial field.
Professional Experience.
Organization : IBM India Pvt Ltd (Worked as contractor from “Rahul Commerce Pvt Ltd”)
Position : Customer technical support Engineer
Period :th September, to till date.
Responsibilities :
. Hardware and Operating system support of IBM & LENOVO Laptops.
. Technical support over phone.
. Onsite customer visit.
. Worked for Customer Satisfaction.
Personal Skills :
. Extremely keen to learn, problem solving ability ,Innovative and fast
Grasping capability.
. Knowledge of IP addressing, Subnetting
. OSI layers
. TCP/IP protocol
. Windows XP,MSDOS, Windows Vista,language C
. Persuing MCSE
Field of interest:
To work with new technologies
System administration
Networking
Technical support
Educational Qualification:
Technical : Diploma in Electronics & Telecommunication Engineering (-) with .% ,Board of West Bengal State Council of technical Education.
General :
. Matriculation With .% (Star marks) in from W.B.B.S.E board.
.Higher Secondary with .%(st division) in from W.B.C.H.S.E board.
