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Technical Support III Resume


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Resume:



                                    Technical Support III


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  • Responsible for thousands of marketing programs; tracking inventory and ensuring warehouse/machine specifications met with multiple vendors.

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  • Capability to communicate any program changes to necessary departments ensuring further quality.

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  • Perform weekly validations of customer card statements, reviewing criteria and working with program managers to amend any issues.

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  • Accountable for daily reports of program usage reported to program managers.

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  • Elevated attention to detail.                           

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                                    Operational Assistant


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  • Efficiently and accurately verify quality of all mail produced.

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  • Organization and high attention to details.

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  • Ability to coordinate workflow within a tight production environment to ensure all mail is processed within timeliness deadlines.

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  • Assist production team with knowledge of machines.

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Machine Operator


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  • Operate multi-insertion machines.

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  • Exceed high levels of quality.

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  • Change over components and basic maintaince.

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  • Responsible for meeting daily quota.

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                                    /-/       THK Manufacturing of America         Hebron, OH


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Machine Operator


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  • Undertook in multiple quality assurance tasks.

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  • Implemented use of calipers, micrometers, various gauges, tensile testers.

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  • Operated multiple machines at once including: robotics, assembly lines, cutting mills, CNC lathes, automatic welders, tapping machines, presses, and washer/dryers. \\r\\n

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    • Responsible of making adjustments on processor machines.

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    • Performed daily maintaince and monthly changeover.

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    • Able to meet quota and quality demands.

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/-/       Manpower                                        Heath, OH


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General Laborer


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  • Compiled warehouse inventory.

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  • Performed all aspects of shipping: packing, labeling, order filling.

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  • Ensured quality standards: inspection, and sorting.

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  • Operated assembly lines.

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Education                    - Columbus State Community College Columbus, OH


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Associate’s Degree in Electro-Mechanical Engineering Technology.


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             Newark High School                         Newark, OH


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General Equivalency Diploma                                   


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Volunteer                    Member of first-aid response team, attended first-aid/CPR course. Secretary of Safety Committee.


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References                 Available upon request


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