Business Development Manager Resume
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Resume:
SUMMARY
- Dedicated and self-motivated individual with experience in healthcare/clinic administration.
- Excellent communication, problem solving, and analytical skills, with ability to prioritize and coordinate multiple tasks.
- Proficient in computer skills and experience with data entry systems.
EDUCATION
MASTERS IN HEALTH SERVICE ADMINISTRATION
Martin School of Public Policy and Administration, University of Kentucky
Graduation – December
BACHELORS IN DENTAL SCIENCES
Dayanand Sagar College, Bangalore, India - July
WORK EXPERINCE
INTERNSHIP AT UK CLINIC (December – April )
- Conducted process evaluation of a pilot for replacement of a registration and scheduling system. The pilot was conducted by UK Clinic for Rockcastle primary care center. Created flowcharts, identified defects and made recommendations.
- Analyzed an employee’s schedule and implemented changes to have maximum patient coverage. Designed options for triaging information desk line.
- Created Gantt charts for centralized scheduling system using Microsoft Office. Built a Balanced Scorecard.
- Shadowed Assistant Director of Ambulatory Services.
BUSINESS DEVELOPMENT MANAGER (March – Currently)
- Book keeping, research for business growth, vet solicitations, and other business development tasks as assigned.
SURVEY RESEARCH CENTER (November - February )
- Conduct telephonic survey for the public health department to assist in research and health policy issues.
- Responsible for analyzing survey scripts and entering data in a data entry system, Citi software.
STUDENT COMPUTER LAB CONSULTANT (August – August )
- Point of contact for customer service within the University Community which included students, staff, faculty, and visitors.
- Answered technical questions, supported account maintenance and access, gathered customer information, logged events into tracking system, coordinated appointments, and executed back office duties as assigned.
COLLEGE OF DENTISTRY, UK
Research Assistant (November – December )
- Researched articles regarding implants and helped faculty with their research.
Dental Assistant (September – October )
- Provided chair-side assistant.
- Assisted in dental infection control procedures.
- Performed dental care procedures.
- Educated patients and community on dental care.
AKSHATA’S DENTAL CLINIC (November – July )
- Managed the clinic’s staff, consultant clinicians, and routine operations of the clinic.
- Triage consultant appointments.
- Scheduled and booked patients’ appointment.
- Maintained clinical records.
- Supervised the clinical staff.
- Reported status on daily basis to head of the clinic.
COMPUTER SKILLS
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PROFESSIONAL AND COMMUNITY SERVICES
- Participated in community services – attended several dental camps.
- Presented seminars in orthodontics and pediatric care.
SELECTED RESEARCH PAPERS
- Barriers in Dental Care for Medicaid patients.
- Electronic charge capture – a team project for Lexington clinic.
