Tenant Construction Coordinator Resume
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Resume:
Real Estate Professional with more than ten years of experience in multiple aspects of Retail Commercial Real Estate and Construction. Areas of expertise include tenant relations, leasing, construction plans, budgeting and administration. Demonstrated skills coordinating simultaneous projects to successful completion. Proficient with Microsoft Office, Primavera – Contract Manager, Tequila Retail software, JD Edwards – One World, Solomon Accounting Program, Desktop Publishing, Prolog, and CRM.
Professional Experience
MGM Mirage December – Present
LEAD SALES COORDINATOR – CityCenter Residential Division
- Coordinate the Lead Management Process.
- Distribute all leads and appointment flows per policy and rotation.
- Answer all incoming telephone calls and capture and maintain all data for leads and contacts.
- Coordinate and report on the Lead Management Process including liaising with Gallery Representatives, Sales Executives, Clients and Management.
- Maintain accurate daily, weekly and monthly lead priority reporting and appointment rotation reports by rotation.
- Coordinate the appointment distribution process including liaising with Discovery Center Coordinators including Bellagio, sales associates, clients and management.
- Utilize the CRM Elements and other computer systems simultaneously to cross-reference data on a daily basis to identify MGM MIRAGE patrons.
- Register all leads and appointments in CRM Elements.
- Responsible for the integrity of the data entered in CRM Elements
- Providing additional support to other departments (including, but not limited to, Sales, Contracts Administration, & Marketing)
- Handle all guest interactions with the highest level of hospitality and professionalism; resolve customer complaints; assist customers when possible
- Provide additional support to other departments as needed
- Greet, welcome, and register visitors to CityCenter
- Conduct discovery tours at the Residential Sales Pavilion and Bellagio Gallery
- Dialogue with guests regarding residential opportunities at CityCenter
Construction, DBE Contractor for Bechtel Corporation February – December
CONSTRUCTION ASSISTANT – McCarran International Airport
- Log, prepare, process and track construction documents such as Submittals, Requests for Information, Contract Clarifications, Non-Compliance Reports, Punch lists, etc.
- Plan, control, and carry out administrative activities for two or more groups, e.g., document control, communications control, file administration, discipline support, or client administrative support.
- Generate and process letters, transmittals, and other document types that include reports, plans, drawings, specifications, material requisitions, change documents, permits, and contract deliverables.
- Coordinate the development and implementation of project procedures and ensure that they are clearly understood and are being followed within assigned groups.
- Conduct and participate in periodic audits of document control processes to ensure accuracy and consistency and verify procedural implementation.
- Support FAA funded projects.
- Track all permits and associated inspection for all projects.
- Extract, compile, and summarizes data for department and project reports.
- Responsible for coordination of the Employee Recognition Program.
Regency Centers October – November
TENANT CONSTRUCTION ASSOCIATE – Deer Springs Town Center Project
- Ensured that all tenant work conformed to project requirements and assisted tenants through the entire process of design, build-out and occupancy.
- Enforced the contractual obligations of the tenants.
- Reviewed tenant’s construction plans for conformance to project requirements.
- Ensured tenant construction was completed as scheduled while maintaining good working relationships with tenant representatives and contractors.
- Created and refined project based forms and documents such as Work Exhibits and Project Tenant Guidelines.
- Prepared and maintained internal status reports.
- Assisted Project Manager with supervision of on-site and off-site construction.
- Managed and directed construction process with architects, contractors and all other consultants.
Turnberry Associates July – October
TENANT COORDINATOR – Town Square Project
- Tenant Coordinator of record for multi-tenant buildings
- Administered all interdepartmental construction status reports
- Ran on-site pre-bid and pre-construction meetings for all assigned Tenant Improvement build-outs
- Reviewed prospective tenant criteria via weekly conference call with corporate leasing team
- Headed all walk-throughs and punch-list walks for each assigned Tenant build-out
- Initiated and implemented various reports that have since been adopted for all projects company wide
- Daily client contact to reviews, construction documents, Tenant Criteria Manual and coordination of construction schedules
- Responsible for evaluating, revising and creating construction lease exhibits for lease documents
New York & Company, Inc. February – July
REAL ESTATE COORDINATOR
- Reviewed leases, amendments and outline drawings for compliance with real estate negotiations
- Liaised between Real Estate, Store Construction, Store Operations and Legal departments to coordinate store openings, remodels, relocations and downsize projects
- Verified key dates for all construction projects to ensure targeted opening dates were met
- Collaborated with Landlord and General Contractors to track construction allowances, and obtained documentation and waivers for collections of $ million per year average
- Procured temporary locations, managed and negotiated temporary space location and terms during store construction to maintain uninterrupted operation during store remodeling
- Partnered with Finance department to create and update monthly reports
- Prepared all documentation for portfolio review meetings with nationwide developers
- Visited market sites for potential real estate expansion and development
- Created and maintained real estate tracking reports
- Designed Power Point presentations for departmental and company meetings
- Coordinated real estate conferences and International Council of Shopping Center events
New Plan Excel Realty Trust, Inc. June – February
SENIOR LEASING COORDINATOR
- Assisted Leasing Representatives with leasing targets and budget planning
- Managed productivity, contracts and commission payouts for () exclusive brokers
- Supervised two Leasing Coordinators
- Responsible for Quarterly Supplemental Summary Report
- Tabulated and compared weekly budgeted vs. actual rent analysis
- Served as liaison between tenants and leasing representatives
- Processed brokerage commissions, expense reports, and check requests
- Real Estate convention and corporate event coordinator
- Created and updated Leasing Resources
- Dispensation and tracking of new and renewal Leases
- Updated demographic information and marketing packages for entire portfolio
Action Distributors, Inc. March – May
OFFICE MANAGER
- Assisted Company’s President with executive office’s day to day operations
- Sold wholesale products to retailers
- Invoiced all client purchases
- Performed general accounting, applying monies, credits and debits
- Ordered merchandise for office and products sold
- Developed and maintained sales relationships with suppliers and clients
- Prepared monthly sales reports for accountants
- Performed weekly warehouse inventory
- Responsible for damaged merchandise’s replacement or repair
Education
Occupational Safety and Health Administration (OSHA) Hour Training,
Empire State College, Business Management and Economics studies,
Nassau Community College, Business Administration studies,
