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Monique G. Lloyd
Summary of Skills
Microsoft Office Suite
Yardi and Yardi Voyager
Eservisys
Jenark
Typing - wpm
Simplikates Connect System and Eforms
Professional Experience
September -January -Realty Investment Management Services (RIMSI)
Property Manager
*Manage day-to-day operations for a unit market rent apartment community.
*Supervise support staff of (Assistant Manager, Maintenance Technicians and Housekeeper
*Advertising/Marketing
*Weekly report package preparation
*Rent collections/Delinquency collections
*Problem resolution
*Supply requisitioning using purchase orders
*Process applications through to move in
*Make ready and move out inspections
*Curb appeal
*Work order completion management
*Bid Acquisition
*Community resource referrals
April -September -The Community Builders (TCB)-Senior Property Manager
*Efficiently manage the day-to-day operations for two Low Income for Tax Credit properties totaling garden style apartment units.
*Oversee two on-site Assistant Managers
*Oversee turnover and maintenance efforts for maintenance technicians.
*Processing incoming resident applications with the Low Income for Tax Credit guidelines (credit, criminal and eviction history reports, income certifications, and asset verifications)
*Maintain Local Housing Authority resident /re-certification records
*Maintain property resident records
*Rent Collections/Delinquency Collections
*Human Resource Functions
*Payroll Administration
*Resident Recertification
*Participate in various levels of property inspections to include REAC and Housing Authority
*Vendor Relations
*Report completion (weekly, monthly, and annual)
*Community resource referrals
April -April Wentworth Property Management-Portfolio Manager
*Managing day-to-day operations for multiple high rise condominium properties
*Oversee Contracts for goods and services
*Review and analyze financial statements and delinquencies
*Order emergency repairs on common areas including marinas
*Ensure effective maintenance and operation of amenities
*Coordinate monthly Board and membership meetings
*Make required inspections of common areas and ensure all maintenance standard requirements are being met
*Monthly report package preparation
*Property styles managed include garden style, townhouse, and Center City High-rise.
August -January -Pennrose Management Company-Site Manager
*Managing the day-to-day operations of a unit Low Income for Tax Credit property
*Financial performance monitoring (Expenditures/Income)
*Marketing
*Rent Collections/Tenancy hearings
*Vendor relations
*Daily monitoring of curb appeal
*Supervision of maintenance staff (work order completion/turnover completion and emergency repairs)
*Coordinating services of on-site contractors
*Facilitation of meetings between resident council and local officials
*Community resource referrals
*Oversee Assistant Manager
*Coordination of move ins and move outs
Education
William Penn High School Diploma
University of Delaware
Wilmington College University
Institute of Real Estate Management Accredited Real Estate
Manager Certification
(ARM)