Administrator Resume
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Resume:
Kaylette Blunt\\r\\n Chandler Way\\r\\nDenver, Colorado \\r\\n-Home\\r\\n-Cell\\r\\\\r\\n Work Experience\\r\\n Administrator\\r\\n/ - / Denver, Adams & Arapahoe County Cares, Inc., Aurora, Colorado\\r\\nMy job responsibilities as an administrator included but were not limited to the description below: \\r\\n• *Responsible for conducting the orientation class of new and potential foster parents. \\r\\n• *Communicated with the state department and counties troubleshooting and de-escalating negative situations as needed. \\r\\n• *Supervised and conducted employee evaluations for the employees under my direct supervision. \\r\\n• *Assisted the Executive Director in other employee evaluations \\r\\n• *Assisted the Executive Director in revising the agency\\\\\\\'s expectations policy \\r\\n• *Assisted in the hiring/interviewing process of new employee applicants\\r\\n• *Made sure all required paperwork was turned in by foster parents and enforced policies & procedures as mandated by the state. \\r\\n• *Submitted fingerprints and other confidential information to the proper authorities for processing. \\r\\n• *Monitored all foster parents files and sent letters of notifications as needed. \\r\\n• *Handled emergency situations (crisis intervention) as needed with the foster parents & the children placed in their homes. \\r\\n• *Produced a quarterly foster parent newsletter \\r\\n• *Coordinated \\\\\\\"on-going\\\\\\\" training classes for foster parents \\r\\n Claim/Customer Service\\r\\n/ - / United Health Care, Englewood, Colorado\\r\\n• *Answered incoming phone calls & helped resolve any issues regarding the customers insurance claims \\r\\n• *Documented all calls in the computer system \\r\\n• *Processed healthcare claims\\r\\n Supervisor\\r\\n/ - / Alert Center (currently: ADT), Englewood, Colorado\\r\\n• *Handled incoming phone calls from customers regarding their alarm system \\r\\n• *Assisted employees in de-escalating any conflicts that they may encounter with customers \\r\\n• *Dispatched fire, police & ambulance as needed \\r\\n• *Monitored and assessed the work performed by my team \\r\\n• *Performed oral and written evaluations \\r\\n• *Help resolve employee issues and concerns\\r\\n Education\\r\\n/ - / Lincoln University, Jefferson City, Missouri\\r\\n Major: Communications.\\r\\n I also went to the University of Arkansas for year - Aug/ to May/\\r\\n Skills: Computer: Word, Word Perfect , Excel, Outlook, Publisher \\r\\n\\r\\n
