Recruiter/new facilities opener Resume
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Resume:
Loretta Grabow
Clamagoro Circle, San Diego, CA
Phone: ~ E-mail:
Operations Manager Marketing
Marketing ~ General Business Practice ~ Improvement Processes
A results-oriented business professional with proven abilities in strategic planning, managing projects, improving efficiency of operations, team building, and detailing project information to determine effective processes for operation. Able to identify areas of strength and weakness and implement company policies, standards, changes in operation, and systems that optimize productivity and bottom-line. Demonstrated ability to motivate staff to maximum productivity and control costs through the most effective uses and available resources.
· Program/Project Development, P & L & Budgeting
· New Business / New Market Development
· Vendor Sourcing/Negotiating, Cross-Functional Development
· Recruiting/Training & Development Management, Facilities Management
· Project Restructuring / Operations Management
Summary of Qualifications
· Able to instill vision to achieve company goals and surpass production expectations while maintaining quality, safety, and customer service integrity through total quality management.
· Successful in creating and implementing strategic plans, setting and administering budgets, and developing improved processes to meet short and long term objectives.
· Experience in operations restructuring to address business growth, reduce cost, and improve service.
· Oversees facility operations to ensure facility requirements are met within established budget, design plans for facility improvements to meet production goals and to provide superior customer service.
· Analyzes payroll cost and productivity reports, reviews OSHA logs for injury analysis, implements best practice improvements.
· Analyzes cost planning, inventory, purchasing, and procurement practices to ensure effective cost containment.
· Create an implement innovative marketing and sales campaigns to increase revenue.
· Successful in coordinating training and development programs for large staffs and management to improve performance, motivation, customer service skills, productivity, organizational goals, and communication to improve business results.
· Oversee in delivering all facets of recruiting for internal and external applicants. Providing negotiation skills, interdepartmental relationships, time management, organizational skills, sourcing, lead generation, and placement. Have extensive domestic and international travel experience.
Professional Experience
Shell, franchise Division, Hesperia, CA (/)
Recruiter/New facilities Trainer
· Sourced qualified candidates for open positions for multiple units. Interviewed, hired, and presented job opportunities. Negotiated contracts.
Loretta Grabow Page
· Provide pre-opening training and coordination to new store openings that support company’s mission statement.
· Continuous evaluating of new store training and support process after completion.
· Training of management for operational procedures including, financial procedures, cash handling, purchasing, inventory, schedules, safety, opening and closing procedures, and service standards.
· Extensive knowledge and success in operations and in the decision making process that drives top line sales and delivers bottom line profits.
· Developed an in depth personnel evaluation system, improved physical working conditions, improved management skills of supervisors, and adopted a merit pay system based on performance evaluations designed to reward top performers.
Reggies, Ft. Irwin, CA (/)
Assistant Business Manager
· Improved productivity and morale by initiating systems for accountability and by instituting effective training programs.
· Maintained expenses below budget through accurate planning, waste reduction, purchasing, and cost-effective operating procedures.
· Gained new business through community involvement and active public relations programs.
· Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss while recruiting, hiring, training, and motivating a staff up to employees.
· Developed market campaigns to increase visibility of the Restaurant; analyzed market demographics, defined the target market, and determined advertising placement.
· Investigated and resolved food/beverage quality and service complaints, ensuring customer satisfaction and repeat business.
Legends in Concert, Las Vegas, NV (/)
Executive Account Manager
· Effectively managed budget and financial matters, negotiated contracts, coordinated vendors, suppliers, and distribution channels to meet goals and objectives.
· Successfully launched new show on the east coast while monitoring results to consistently increase profit margins, enhance market position, reduce operating cost, and meet strategic objections.
· Meet with national accounts, end-users, and the sales force to define show’s requirements and work with the shows development to document these requirements in the shows specifications.
· Performed monthly financial analysis to evaluate financial position and clearly communicate expectations and actions to maximize company’s financial performance.
· Oversee strategic account planning, business development, sales forecasting, marketing, pricing, training and hiring.
Loretta Grabow Page
· Developed an effective training program to motivate staff and improve employee morale by providing sales and bonus incentives, which, resulted in a % increase in employee retention.
Bakers Square, Ventura, CA (/)
Operational Manager
· Achieve budgeted revenues, control expenses and labor cost, and maximize profitability within all areas.
· Created recipes for food preparation, planned menus, maintained food inventory, ledger, monitored food cost and prepare monthly/yearly reports and budgets.
· Supervised food preparation and provided daily supervision to food personnel to ensure compliance and guidelines with the Department of Health Regulations.
· Maintained expenses below budget through accurate planning, waste reduction, purchasing, and cost-effective operating procedures.
· Accountable for financial reconciliation and bank deposits, payroll, budget, purchasing, inventory, hiring and training.
· Creative, innovative approach to managing staff, generating teamwork and improving customer service. Proven track record of low turnover, low overtime, high retention rate and high profit.
· Improved management/labor relations and reduced employee turnover by %.
Burger King, Ventura, CA ( /)
Assistant Manager, (/)
Purchasing Manager, (/)
· Committed to managing operational procedures, promoted to purchasing manager.
· Oversaw cash handling and credit policies procedures.
· Supervised staff, schedules, and generated team work for quality customer service.
· Negotiated prices, purchase orders, agreements, and contracts with vendors.
· Coordinate with owner/staff to gather, develop and prepare monthly promotional launches and contest to help achieve and exceed margin and sales targets.
· Collaborate extensively with the corporate buyers to facilitate the promotional efforts of new products.
· Forecast product need and availability, review historical data, and follow through with purchase orders.
· Devised and maintained a comprehensive inventory database of product information.
· Perform weekly sales analysis activities based on sale reports for all fourteen stores.
· Control spoilage/shrink and achieve turn goals.
Education/Licensing
BA, CA State University, Northridge, CA/ Business Administration
Licensed CA Real Estate Agent
