Billing Coordinator Resume
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Resume:
\\r\\nSUMMARY OF QUALIFICATIONS\\r\\nEnergetic and resourceful professional with strengths in areas of accounting, finance, and research. Demonstrated ability to interact with personnel at all organizational levels and to apply independent judgment in a wide variety of situations. Strong ability to learn quickly and manage multiple projects in fast-paced environments. A self-starter with a proven record of success in handling increasing levels of responsibility. Excellent organizational, verbal and written communication skills. Willingly seeks opportunities to learn; able to treat unexpected events as a chance to learn something new.\\r\\n\\r\\nPROFESSIONAL EXPERIENCE:\\r\\n\\r\\nCONSTELLATION NEW ENERGY, Chicago, IL\\r\\n – \\r\\nCoordinator, Billing & Payment\\r\\n\\r\\n- Provided backup relief to the Billing Supervisor by managing the daily work flow of the staff of contractors locally and in the Houston office.\\r\\n- Trained employees in the Chicago and Houston offices to perform billing duties.\\r\\n- Created several step-by-step manuals departmental manuals along with all the forms and handouts needed for each facet of the position.\\r\\n- Regularly traveled to the Houston office to train and monitor the performance of the Houston staff.\\r\\n- Processed customer billing invoices daily for clients in Illinois, Michigan and Ohio within specified time constraints using specific company databases such as Lodestar, Siebel, Gestalt and ECIMS. \\r\\n- Identified and resolved billing issues on specific accounts by responding to inquiries about usage data, expense charges and invoice inquiries from the customer care team.\\r\\n- Reconciled monthly charges and credits by researching for validity.\\r\\n- Coordinated with the Billing Operations Manager regarding distribution of statements for review.\\r\\n- Verified that the current account balances on invoices reflected the accurate customer billing information.\\r\\n- Provided status on all processing to Invoicing Team Leader, Billing Manager and/or Operations Director daily, weekly, monthly and on demand.\\r\\n- Provided backup relief for others in the group and assisted with special requests and projects as needed.\\r\\n\\r\\nBRIDGE HEALTHCARE FINANCE, Chicago, IL\\r\\n – \\r\\nOffice Manager\\r\\n\\r\\n- Managed and organized start-up office operations which included providing administrative support to the Chief Executive Officer and Chief Financial Officer.\\r\\n- Set up office procedures and protocol by researching and choosing vendors for payroll; office equipment; office supplies; office furniture; and serving as liaison between building management, architects and CEO for details relating to new office space.\\r\\n- Performed the duties of a human resources professional by distributing and processing new hire paperwork; maintaining personnel files; inputting salaries into payroll system and provided explanations to new hires regarding their benefits and insurance information.\\r\\n- Handled all internal company and vendor communications including company policies & procedures.\\r\\n- Collected and maintained vendor service contracts, lease agreements, collateral documents and client legal documentation.\\r\\n- Created a collateral document (stock certificates, promissory notes, and letters of credit – average amount of $ MM) tracking system along with opening up a safe deposit box offsite to store same.\\r\\n- Coordinated management meetings, arranged travel plans and maintained both CEO’s calendar and company calendar.\\r\\n- Managed all office systems including telephone, copiers, printers and computers.\\r\\n- Installed telephone and data lines and programmed new numbers into system to provide telephone service to employees.\\r\\n- Prepared and reviewed all auditor expense reports and input expenses into the deposit tracking system.\\r\\n- Coordinated office equipment purchases, maintained office supply inventory and managed vendor relationships.\\r\\n- Performed preliminary background searches on potential customers using such resources as Lexus-Nexus and Dun & Bradstreet.\\r\\n- Developed and maintained an ongoing professional industry data archive using various resources (Internet, etc.) and managed subscriptions of relevant publications.\\r\\n\\r\\nVEDDER, PRICE, KAUFMAN & KAMMHOLZ, Chicago, IL \\r\\n\\r\\nLegal Secretary\\r\\n\\r\\n- Provided general administrative support to attorneys and paralegals including composing, editing, formatting and typing correspondence, reports and legal documents using company-wide templates.\\r\\n- Prepared client billing invoices, transcribed dictation tapes, entered attorney time into timekeeping system, prepared expense reports and check requests.\\r\\n- Typed legal documents such as pleadings, promissory notes, loan documents, etc., from existing form documentation for review by attorney.\\r\\n- Assembled and processed numerous mass mailings.\\r\\n\\r\\nFINOVA CAPITAL CORPORATION, Chicago, IL \\r\\n – \\r\\nExecutive Administrative Assistant\\r\\n\\r\\n- Managed office operations and administrative processes for the Vice President of the Healthcare Finance Division and the Vice President/Asst. General Counsel for this financial services lending company.\\r\\n- Created and prepared a wide range of letters, memoranda, financial reports, organizational charts, expense reports and PowerPoint presentations.\\r\\n- Handled highly confidential files involving salary administration, performance appraisals and organizational changes and processed collateral documents such as promissory notes and stock certificates averaging $ million dollars.\\r\\n- Developed database of policies and procedures and maintained office budget.\\r\\n- Implemented and supervised the construction of an onsite fireproof storage facility to store original loan documents as required by corporate policy and created written procedures for removal of same by department staff.\\r\\n- Streamlined procedures to maintain all files stored at off-site storage facility.\\r\\n- Organized and coordinated event planning for quarterly meetings.\\r\\n- Hired temporary personnel and supervised their daily workflow.\\r\\n- Conducted background checks on prospective and existing clients.\\r\\n- Revised disaster recovery plan for inclusion in company manual.\\r\\n- Facilitated and coordinated all aspects of the division’s relocation to smaller office and its eventual shutdown.\\r\\n- Created spreadsheets used for tracking collateral documents; vendor names, contacts and contacts of outside counsel used by the division.\\r\\n- Removed and tracked collateral documents in excess of several hundred million dollars from bank safe-deposit box in increments of $MM and sent via overnight mail to corporate office in lieu of local office shutdown. \\r\\n\\r\\n\\r\\nEDUCATION\\r\\n\\r\\nUNIVERSITY OF MEMPHIS, Memphis, TN\\r\\nBachelor of Business Administration Degree\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n
