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-CAHA, BSBM Theodore Street / Philadelphia, PA \\r\\n Mobile Phone: / Work Phone: \\r\\n \\r\\n\\r\\n\\r\\nCareer Profile: \\r\\nFifteen years experience in allied health education and job placement environments. Consistently achieve and surpass objectives through a dynamic combination of creative, organizational, communication and leadership abilities\\r\\n• Known for a contagious compassions for excellence, a talent for resourcefulness, motivational leadership\\r\\n• Outstanding written and oral communication and presentation abilities\\r\\n• Demonstrates exceptional organizational and interpersonal skills\\r\\n• Dedicated far beyond conventional expectations; committed, responsible, dependable and loyal, very supportive of staff and administration\\r\\n• Proficient in one-on-one and group instruction, self directed with proven decision making skills\\r\\n• Strong leader \\r\\n• Effects good judgment, excellent customer service, able to multi task and meet deadlines, needs little to no supervision, completes projects and assignments expeditiously and with accuracy, works effectively alone or as part of a team\\r\\n\\r\\nEducation\\r\\nGeneva College (Center for Urban Theological Studies), Philadelphia, PA\\r\\nBS in Bible and Ministry, August \\r\\nEpiscopal Reformed Theological Seminary, Camp Hill, PA\\r\\nPursuant of Masters in Divinity, Enrollment, fall \\r\\nClinical Pastoral Education, March -August \\r\\n Hospital of the University of Pennsylvania / Pennsylvania Hospital, Philadelphia, PA\\r\\n(Pastoral Care Department / Chaplain Extern ), / hrs- CPE Unit \\r\\n \\r\\nProfessional Experience\\r\\nKaplan Higher Education Corporation / Thompson Institute, Philadelphia, PA\\r\\nAssistant Director Career Services Department, /-Present\\r\\nPrimary responsibility is to assist the Director of Career Services in implementing the day to day operations of the department and supervise staff of nine employees. Carry out KHEC mission, drive placement outcomes and ensure compliance with KHEC, accreditation and state guidelines and standards. In the absence of the Director of Career Services, manage daily and weekly meetings to ensure accountability of achieving placement outcomes. Develop and maintain relationships with employers for the purpose of job placement of graduates, attend outside job fairs, invite employers to address students in all programs, attend conference calls with regional director and CEO, assist Director of Career Services with the completion of weekly and/or monthly ACICS/KHE reports, continue the job development, placements, counseling of students. Develop, facilitate Career Development Training Seminars and classroom sessions, and prepare materials/handouts for staff and student interaction. Maintain files of all required KHEC/ACICS ATB forms, training forms and other materials, oversee inter-departmental archival audits, prepare monthly placement report for accreditation, assist DCS with new student orientation presentations, coordinate all Career Services sponsored campus events;\\r\\n• Job Fairs/ Employer Information Sessions ( annually)\\r\\n• Coordinate Bi-yearly Advisory Board Meetings (April/October)\\r\\n• Oversee Career Wardrobe initiative along with Director of Student Services \\r\\n• Oversee weekly on-line job fairs\\r\\n\\r\\n\\r\\n\\r\\n Vanessa A. Hayes Resume, Page \\r\\n\\r\\n\\r\\nMedical Office Management Externship Coordinator, /- / \\r\\nResponsible for monitoring on-site progress of approximately - students monthly, and engage approximately new extern contracts with employers throughout the tri-state area. \\r\\n\\r\\nSenior Career Services Advisor, / - /\\r\\nWork along side both department director and assistant director in supervising the day to day operations of the department through monitoring all staff activities and productivity. Train new staff; update student/graduate information in school data base -CampusVue. Work in conjunction with other department managers in securing productivity of all students and graduates as it relates to Career Services, coordinate graduate job-search activities, review resumes, and organize on site hiring events. Cultivate relationships with employers, attend accountability meetings; work closely with graduates in securing employment, meeting quota of + placements monthly. Work closely with director in preparing for upcoming accreditation audits and reports, assist with planning graduation ceremonies, responsible for assisting students and graduates with the development of job search skills and preparation for employment, conduct new student orientation and end of module sessions. Facilitate career development seminars on various job readiness topics. Works closely with skillbuilding instructors and students in resume preparation, instruct students on how to utilize Internet to successfully look for employment opportunities. Organize guest speaker roster for Medical Office Management program. \\r\\n\\r\\nAllied Health Instructor (Medical Office Management Program), /- /\\r\\nProvided students with a complete syllabus containing course objectives on the first day of class, exercised firm, but fair and consistent class control, provide students with timely information and feedback on his/her academic progress relative to quizzes, tests, homework and projects. Maintained a minimum overall customer satisfaction rating of “Meets Requirements”, assign laboratory activities that coincide with and support the material presented in lecture sessions. Utilize a variety of learning modalities and support materials to accentuate presentations and facilitate the learning process, provided individual attention to students including tutoring and remediation, maintained accurate records of student’s attendance and grades and adapted curriculum to meet the various learning levels and styles of a diverse population of students. \\r\\n\\r\\nHospital of the University of Pennsylvania Health System, Philadelphia, PA\\r\\nAdjunct Chaplain, /-Present\\r\\nFunction in an interfaith ministry environment that is closely supervised, while sharing night and weekend duties as on-call chaplain at the hospital; specific duties are directed to Trauma Bay patients and their families. \\r\\n\\r\\nDr. Gerald DeVaughn, Philadelphia, PA\\r\\nOffice Manager, / - /\\r\\nAccountable for the daily operations and patient flow of a busy patient practice, supervised three employees, scheduled and confirmed patient appointments, registered patients, performed professional patient billing and/or medical insurance, knowledge and experience working with managed care organizations, trained new staff.\\r\\n \\r\\nProfessional Proficiencies\\r\\nComputer Literate:\\r\\n• WordPerfect, Microsoft Word, Outlook, CampusVue, Internet Research, Microsoft Publisher, PowerPoint, Lotus Notes, Excel, Various Graphic and on-line study programs\\r\\n• Experienced Communicator / Public Speaker \\r\\n• Comprehensive knowledge of medical / administrative office procedures \\r\\n\\r\\n Vanessa A. Hayes Resume, Page \\r\\n\\r\\n\\r\\n\\r\\nAwards and Achievements\\r\\nThompson Institute (Philadelphia Campus)\\r\\n• Disability Coordinator, - Present \\r\\n• Compliance Coordinator, – Present\\r\\n• Outstanding Performance Awards, , , , , , \\r\\n• Awarded, Eagles Club, \\r\\n• Total School Effort Award for going above and beyond job expectations, \\r\\n• Awarded Gold/Diamond Company Ring for meeting and exceeding departmental goals, \\r\\n• Awarded numerous certificates, citations and monetary gifts for years of service\\r\\n\\r\\nAffiliations \\r\\nVice President, Center for Urban Theological Studies Alumni Association, Philadelphia, PA\\r\\nAmerican Association of Medical Assistants (AAMA)\\r\\nNational Association for Health Professionals (NR-CMA)\\r\\nBoard Member – Diakonia Community Development Corporation, Philadelphia, PA\\r\\nPastoral Care Department - University Pennsylvania Health System, Philadelphia, PA\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n