Telecom Assistant Resume
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Resume:
Objective:
To obtain a position in a reputable Finance/Accounting organization where I can utilize my research analysis and exceptional customer services skills to effectively support both internal and external clients.
Strengths:
Strong organizational skills. Highly motivated. Exceptional attention to detail. TEM software experience. Telecom bill audit specialist.
Experience:
/-Present
Telecom Billing Specialist Prometric, Inc.
Baltimore, Maryland
Responsibilities include:
&#; Code invoices for proper general ledger and journal entry by Accounts Payable
&#; Research new invoices with vendor for additional or required data, input invoice data into Access database
&#; Process over + invoices per week, totaling more than $,
&#; Batch invoices electronically through the Win bill system
&#; Keep accurate records of all voice and data invoices processed
&#; Work closely with Accounts Payable for missing check information
&#; Work with major telecom vendors: AT&T, Qwest & Verizon to prevent disconnections and interruption of services in the field offices
&#; Use Financial Management system to validate check status: issued, cleared, or void
&#; Assist management team and co workers with researching of invoice data
&#; Perform analysis on invoices to prevent over-billing and keep records with contract terms. Sign off on check spreadsheet to make sure deposit is done in a timely manner
&#; Track all telecom & data accounts and verify the timely receipt and processing of all monthly invoices
&#; Participate in telecom conferences related to issues, with Pots lines, cell phones, DSL, & ISDN’s
&#; Notify engineers of lines that should be disconnected or under utilized DSL’s at a particular site
&#; Investigate any billing irregularities and provide summary and recommendation as necessary
&#; Escalate billing account issues accordingly and weekly phone calls to vendors to ensure payment receipt.
&#; Responsible for meeting all bill processing deadlines
&#; Interact with vendors on telecom billing problems and maintain good relationships with vendors
&#; Maintained files
&#; Assisted with saving the company money
&#; Reviewed all checks before deposited
/--
Data Entry Clerk Sylvan Learning
Baltimore, Maryland
&#; Invoice receivables
&#; Work with Accounts Payables to research missing payments
&#; Processing + invoices daily
&#; Assist management with tracking and filing
&#; Input information into Access database
&#; Work with vendors regarding payment discrepancies
&#; Receiving and answering phone calls from vendors
Office Skills:
&#; Internet
&#; Microsoft Professional Office Suite
&#; Word
&#; Access
&#; JDE
&#; Multi-phone systems
&#; Win Bill – Telecom Expense Management system.
&#; Strong customer service skills
Education:
Edmondson Westside Skills Center Business Economics
Other Training/Awards:
&#; Nursing Assistant certificate – June
&#; Award Received -June :
Prometric Pride Award-exceeded normal expectations and efforts furthered
Prometric client relationships. Outstanding contributions to the overall success Of Prometric
