Case Worker Resume
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Resume:
Kristen Thomson
Objective
I would like to obtain a position to utilize and expand my skills.
Summary of qualifications
I have the ability to build positive and respectful relationships with individuals, families, children, providers, and co-workers. I have exceptional verbal and written communication skills, as well as excellent listening skills.
I have good organizational skills: I am very flexible and willing to accept a variety of assignments and provide back-up coverage for various positions as needed. I am able to complete and/or work on multiple tasks.
Education
West Chester University, West Chester, PA
Bachelor of Science Professional Studies
Minor in Psychology and Health Science
**Additional course work in Early Childhood Education, Social Work, Criminal Justice, Sociology and Communications.
COMPUTER
SKILLS: Microsoft Word, Microsoft Access, Microsoft Excel, and Microsoft Outlook
**Professional experience**
Quality Improvement Specialist
Elwyn, Inc. Philadelphia, PA
Early Intervention SEEDS Program
February , -June ,
-I am responsible for supporting the early childhood services, IEP’s, to provide comprehensive and quality educational, therapeutic treatment and support services to children and families. Also, maintaining a program that focuses on policies and procedures that impact services received by families either directly or indirectly and on staff performance in meeting family needs and legal requirements. The program implements corrective actions and complete follow up measurements in order to discover additional means of enhancing and improving the quality of care and services. We utilize State protocols for verification to perform monitoring on a yearly basis.
Case Manager II
Montgomery County Office of Children and Youth
Norristown, PA
Screening/Intake
March , - January ,
-I am legally responsible for ensuring that the child protective services are responsive to the needs of children in our county who are reported as abused/ neglected. I work with parents and guardians who need assistance with Mental Health Services, Substance Abuse, etc. -I am responsible for receiving calls and reports from the community and provide timely, appropriate response. -Elicit as much pertinent information as possible so that informed decisions can be made. -Make preliminary assessment of need and risk; matching allegations with case acceptance criteria. -Provide information and referral services, if appropriate. -Determine if case is to be accepted for investigation and, if so, refer it to an Investigative Unit for assignment. -Enter data into computer system. And, take emergency protective actions, if needed.
Early Intervention Special Instructor
The Arc of Montgomery County
Norristown, PA
August -March
I worked with children age\'s -years old who receive Early Intervention services. I worked hands on with the children in their homes or Daycare. As an Early Intervention Specialist, I worked on Cognitive, Social & Emotional, and Communication Delays from the IFSP (Individualized Family Service Plan).
Early Intervention Service Coordinator
Lenape Valley Foundation Doylestown, PA &
Montgomery County Early Intervention
April -July
-I was responsible for effectively and efficiently managing a caseload and assist each family in identifying, locating, coordinating and monitoring mandated services for children birth to years of age, determined eligible for early intervention services. I wrote Individualized Family Service Plans (IFSP), completed six month and annual reviews. I helped with the process of children transitioning to the Intermediate Unit for IEP\'s. Individual Education Plans
Pre-School Teacher
Westtown Friends School Oak Lane Day Care Westtown, PA
November -March
-I was responsible for implementing a program that meets the emotional, physical, language, intellectual, and social needs of all children ages - years old.
I helped create a warm, safe, environment which was clean, appealing, and inspired children to grow and explore. I created weekly lesson plans in coordination with the teacher; using appropriate, productive and positive discipline techniques; being sensitive and responsive to parents concerns.
Residential Counselor
January - September Devereux Foundation Devon, PA
-Assist in planning, managing of recreational and social programs for students ages - years of age in assigned residential units. -Supervise and provide guidance to students during free time and planned activities. -Apply behavior management techniques to encourage appropriate social behavior, under the supervision of clinicians and supervisor; served as a positive role model to students by providing an example of acceptable behavior, language, and dress.
Bank Teller and Customer Service Representative
June -January
I worked at The First National Bank of Chester County for three years during college both Full Time and Part Time. I assisted all of the Branches as Teller, Customer Service Representative and in the Mortgage Department.
*Professional Development*
I have completed hours of Charting the Course towards Permanency for Children in Pennsylvania curriculum for Child Welfare Professionals with the fundamental concepts needed when working with children, youth, and families. I attend Hours of training annually, in addition to any pre-service training relevant to community resources or services for children and youth. I have training in Cultural competence, medication, procedural safeguards, and Universal Health procedures. I have training in Defensive driving. I am certified in Infant and Child CPR and First Aid.
