Retail & Shopper Innovation Professional Resume
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Resume:
PROFESSIONAL EXPERIENCE
The Walgreen Company, Deerfield, IL
June - Nov
A $ billion company operating a growing retail base of ,+ stores along with health clinics and specialty pharmacies with focuses in consumer goods and services and pharmacy, health, and wellness services.
Corporate Manager, Merchandising Strategy & Development
Built a methodology to develop, test, and deploy concept stores and their strategic components. Created impact assessments and work plans while prioritizing goals around capability development in areas of store innovation and operational execution of new processes and service models. Set the strategy for scope and pilot management including how and when innovation is incorporated and deployed. Key facilitator to Board of Directors and C-level executives for financial business case supporting major corporate and store process improvements to enable future store growth.
* Transformed corporate processes around facilities design, labor utilization, inventory management, and circular size and content resulting in a new retail concept tailored to a lower breakeven, generating - basis point improvements in Yr. IRR per store, reducing breakeven sales by $K.
* Investigated urban stores identifying critical operational challenges. Leveraged learnings to generate the burning platform for small store reform. Secured resources and work commitments for process redesign that would facilitate profits in over future locations and existing locations under current growth projections.
* Operated multi-tier piloting environment to prove out ideas and concepts leveraging the Walgreens Innovation Center, in-market pilot stores, and existing locations. Coordinated + future site openings as a controlled continuous improvement laboratory.
* Led a team of over direct resources and countless corporate department resources to carry out retail innovation initiatives.
Manager, Store Merchandising Research
Facilitated idea generation, development, and execution of concept store layout, components, and processes. Created a configuration accepted as part of Walgreens available portfolio of store layouts enabling Northeast and West Coast store growth as reported to the investor community. Championed ongoing maintenance and improvement across Marketing, Purchasing, and Operations ensuring goods and services met customer expectations.
* Oversaw team of delivering a % SKU reduction and inventory savings of $K-$K per store. Retained sales and profit by executing a strategy of product transferability for customer demand.
* Organized the layout, set-up, and opening of pilot stores testing SKU variety reduction to customer. Promoted new inventory strategy by verifying improvements through open store remerchandisings.
* Developed key layout components such as a redesigned beauty counter setting a standard for future small store beauty representation saving employee drafting hours in facilities departments and material and labor costs with fixture vendors.
Senior Market Analyst, Market Planning & Research
Travel nationwide to analyze sales potential and competitive framework for potential store locations. Developed growth strategies maximizing long-term sales, profit, and market share with buy-in from Planning, Real Estate, Operations, and Executives. Analyzed market operational strategies highlighting stores to close, approved locations to cancel, and hour recommendations for open and approved sites.
* Primary advisor to C-level executives on over locations exceeding $M in real estate transactions.
United Nations Development Programme: Office of Information Systems and Technology, New York, NY
June - June
OIST provides the infrastructure necessary to support the global development initiatives put forth by the United Nations and carried out by UNDP. Assists offices in countries.
Junior Professional on Project Management
IT project manager assisting global company offices in IT infrastructure. Responsible for RFP construction, vendor selection, and internal project approval process for infrastructure projects. My role began full time as part of an MBA internship, continuing part time until school completed.
* Managed computer network security project; successful implementation to worldwide offices in budget
* Negotiated contracting process for technical projects; saved over % in one upgrade contract
* Primary technical contact for $. million PeopleSoft implementation review including hardware procurement and set-up, staff selection and engagement, training, testing, and vendor relationship management
Waterstone Consulting, Des Plaines, IL
August - March
Boutique consulting firm of approximately employees, closed in . Specialized in IT engagements across a variety of platforms and clients.
Senior Consultant
Served as designer and lead developer on Intranet application for SAP R/ global material data entry process. Developed database field updates to clean up incomplete and inaccurate data ultimately improving product processing. Created template for data entry system to maintain integrity and create standard process across all facilities.
* Implemented global web processes unifying hundreds of users in nine global facilities in Fortune Telecommunications firm.
* Directed team of ten people in completing multithreaded string, system, and regression tests.
EDUCATION
Master of Design Methods, Candidate
Illinois Institute of Technology: Institute of Design, Chicago, IL
Master of Business Administration, International Marketing and Finance,
DePaul University, Chicago, Illinois
* Academic Scholarship: Department of Marketing, Graduate Assistantship
* International Business Seminar Participant, Spain, December
Bachelor of Science, Industrial Engineering,
University of Illinois at Urbana-Champaign
* Actively involved in student organizations and university committees such as Engineering Council, Institute of Industrial Engineers, Society of Women Engineers, and the Pouring Rights Committee
