Customer Service Representative/Biller /Collector Resume
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Resume:
Objective: To obtain an Insurance Collector/Associate Biller or Account Rep position.\\r\\n \\r\\n\\r\\n//- Piedmont Heart Institute/Customer Service Representative/Atlanta, Ga.\\r\\nPresent Assist patients via phone by explaining self pay balances,taking credit card\\r\\n payments and new insurance information. Filing primary and secondary \\r\\n electronically and paper. Sending patients letters before pre listing to send\\r\\n to collection agency for all delinquent balances. Worked all bankruptcy\\r\\n and death certificates also correspondence and returned mail. Contacted\\r\\n doctors offices to obtain medical documentation to forward to insurance\\r\\n companies so claims can be refiled.\\r\\n\\r\\n//- Gentiva Health Services/Insurance Collector /Biller/Atlanta, Ga.\\r\\n// Insurance Collector for DME for seven branches. Contacted insurance \\r\\n companies to check status on unpaid claims. Worked all denials and\\r\\n returned mail. Contacted patients with any questions or information\\r\\n needed to get claims reprocessed. Rebilled claims not on file to in-\\r\\n surance companies. Worked daily AR reports with all balances.\\r\\n Submitted adjustments, co-pay transfers and incorrect posting errors to\\r\\n managers.\\r\\n \\r\\n // Healthfield Inc. /Gentiva Services Marietta, Ga.\\r\\n Intake Care Coordinator/Insurance Verification for Durable Medical Eq.\\r\\n Key demographics from referrals from hospitals, doctors’ offices for DME.\\r\\n Equipment to be delivered to patients homes or to the hospital Choose all equipment/print tickets/contact patients to set up deliveries. This\\r\\n Included several branches in the Georgia area. Also verified benefits by\\r\\n calling insurance companies. Promoted to corporate office by previous \\r\\n Intake Supervisor to work for her in Insurance Collections at the Corporate\\r\\n Office. \\r\\n \\r\\n Advanced Account Management (Returned) under new management // Insurance Clerk/Medical Biller/Patient Account Rep \\r\\n// Duties Described below) Worked for this company three times \\r\\n \\r\\n /- Medical Billing Resource- Macon, Georgia//Medical Biller/Insurance \\r\\n / Clerk\\r\\n Billed for three doctors one Cardiologist Specialist and two Psychiatrists\\r\\n Keyed office visits, hospital charges and patient demographics.\\r\\n Posted payments from all commercial, Medicare and Medicaid\\r\\n Made follow up calls and worked AR reports and denials daily.\\r\\n Explained patient’s bill balances and notated patients’ accounts.\\r\\n Appealed claims, did adjustments and write offs. Attended all training classes. Kkkkkkkkkkkk Filed claims electronically and paper to primary and secondary payers\\r\\n\\r\\n \\r\\n - Advanced Account Management Macon, Ga.\\r\\n Insurance Collection Specialist/Follow Up/Patient Account Representative \\r\\n Appealed claims/worked daily correspondence and AR reports.\\r\\n Collected credit card payments/Filed primary and secondary claims. \\r\\n\\r\\n- C.H.Martin Orthotics and Prosthetics Macon, Ga. \\r\\n
