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Pharmacy Benefit Administrator/Credentialing Specialist
A highly motivated individual with a proven track record of providing top quality work and advancing within an organization. Demonstrates strong communication and human relation skills. Proven records of success, producing high quality work under stressful conditions. An individual with responsibility and dependability to work independently or within a team management environment. Resourceful professional with nineteen years of increasingly accountable organizational roles.
Professional Experience
Health First TPA, Houston, TX - Pharmacy Benefit Administrator
Responsible for implementing the ID card process. The ID card process was mocking up each ID card, both Medical & Dental for each Member. This process included setting up a draft of data information to be used on the ID card
Responsible for mock up, sending ID card to vendor for approval. Vendor would mock up the ID card and send it back for approval. Once approved the ID cards would be printed and mailed out to the Members/Clients
Attending pharmacy conferences and working closely with several PBM’s. Stayed up-to-date on new drug availability by attending several out of state pharmacy conferences and working closely with the PBM’s.
Worked closely with Account Managers to keep them abreast of cost saving measures for clients, i.e., considering generics first, implementing specialty pharmacy for bio drugs and pill splitting.
Health Administration Services, Inc.
Credentialing Coordinator
Credentialing of approximately , physicians for our in-house PPO network, Premier
Evaluate provider needs in a specific geographic location or area of specialty and solicited providers as needed
Responsible for maintaining and updating information on these physicians
Scheduled and prepared a credentialing meeting for news physicians twice annually
Accessing the National Practioners Databank; checking litigation on the physicians before presenting them to the PPO Board of Directors
Develop, distribute and maintain PPO directories
Responsible for formatting, proofing and setting up the directory for print
Process letters to providers who are referring out-of-network or ae not in compliance with claims guidelines
Assist in the maintenance of provider contract files
Health Administration Services, Inc. Eligibility
Updated eligibility for members
Updated student status on dependents
Communicated any changes daily with the clients
Health Administration Services, Inc.
Client Services/Mailroom
Opening and day stamping each piece of mail
Refiling claims
Copying files for Stop Loss claims
Back-up for all outgoing mail and checks
Delivering mail throughout the company
Relieving the Receptionist for breaks and lunch
Accomplishments
Medical Terminology
Word
Access
Excel
Exceptional Assistant Seminar
Education
John H. Reagan High School, Houston, TX. Obtained High School Diploma
Earlier Career Summary
Receptionist, X-ray Department Park Plaza Hospital
Houston Police Dispatcher