Receptionist Resume
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Resume:
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Cell-
Home-
Offering broad experience working in diverse business environments that demand strong organizational, technical and interpersonal skills. Possess a strong work ethic and unwavering commitment to customer service excellence. Confident; interact well with cross-functional department personnel, vendors and sales representatives exercising a high degree of professionalism, discretion and problem resolution capabilities. Detail-oriented and resourceful with a proven ability to complete independent and team projects on time and in accordance with company goals and client needs. I have many valuable skills including Microsoft Excel, Word, Outlook, Access, Internet Explorer, Key, Multi-Line Phone Systems and Lotus Notes.
Experience:
Moffett, Vitu, Lascoe & Packus
April -October
Law Firm Receptionist:
Support all staff, answering phones, greeting clients, maintaining boardroom, distributing mail and preparing packages to be shipped.
Handling the order and placement of all office supplies, helping with various projects and or paperwork and entering all senior partners time for the month.
Reason for leaving was re-location and also have a wonderful letter of recommendation.
Golden Dental Plans:
Sept -April
Customer Support/Office Administrator:
Customer support consisting of assisting dental offices and patients.
Various clerical responsibilities-filing, sorting and using in-house software.
Security Corporation:
Jan -Aug
Operations Administrator:
I was responsible for maintaining the job database and processing service work orders through in-house software programs, reviewing invoices, organizing the schedule for the installation technicians, processing time cards, making travel arrangements for technicians, answering phones, making customer courtesy calls and mailing surveys.
Ryder Logistics:
May -December
Logistics Coordinator:
Worked in logistics, monitoring the tracking of freight, speaking with drivers daily and entering their activity\'s in the in- house software. This position was high volume and a very fast paced environment.
Ranstad Employee Agency:
February -April
Worked for Ryder where I became permanent in April .
Casual Corner:
September -December
Supervisor:
Assisted with planning, driving and controlling the stores sales and payroll to achieve goals. Assisted with establishing, managing and reviewing individual productivity for or sales associates to achieve sales plan. Achieve personal productivity goals. Assist with training and developing associates. Communicate merchandise needs and trends to store manager.
Dell Computer Corporation:
April -December
Premier Access Program Specialist:
Worked with internal and external customers to help facilitate clients with their enrollment into the Warranty Parts Program at Dell. I helped coordinate technician
certification regarding work on Dell systems and to maintain the company Premier Access account which keeps the customer in good standing.
Processed customer purchase orders, created tech Id\'s, answered customer e-mails, manned a dedicated phone queue, processed customer links, and enrolled customer applications on a daily basis.
Dell Computer Corporation:
April - April
Sr. Data Analyst:
I assisted technicians who has customers in need of service and had not registered their systems yet. I handled management escalation associated with this process, worked with emails, phone calls and technicians who needed assistance.
Education:
San Antonio College: San Pedro Avenue, San Antonio, TX
Austin Community College: Middle Fiskville Rd, Austin, TX.
