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Scheduling & Staffing Manager with extensive experience in
staff management, hours utilization and payroll expense
control. Ability to adapt and succeed in rapidly changing
work environments. Strong leader with administrative,
organizational and communication skills. Detail oriented,
analytical and strategic thinker. Ranked as top performer.
PROFESSIONAL EXPERIENCE
Macy’s Inc. October - Present
Staffing & Scheduling Manager-Macy’s Roosevelt Field, NY
September -Present
* Oversee the staffing and scheduling process for the
largest Macy’s branch store ($ million annual volume)
* Determine strategy to maximize store execution of staffing
and scheduling for regular associates, to achieve sales,
service and profitability goals.
* Manage all aspects of staffing and scheduling for
associates for six week peak Holiday time frame.
* Maintain integrity and accuracy of company automated
scheduling system.
* Manage a staff of over contingent associates-assign
temporary placements based on the needs of the business.
* Recipient of Regional Staffing Manager of the Year Award
for
* Number one in Hours Utilization in the region for .
Staffing & Scheduling Manager-Macy’s Commack, NY
July -September
* Oversaw the staffing and scheduling process for a
$ million annual volume store.
* Determined strategy to maximize store execution of
staffing and scheduling for regular associates,
to achieve sales, service and profitability goals.
* Maintained integrity and accuracy of company automated
scheduling system.
* Managed staff of over contingent associates - assign
temporary placements based on the needs of the business.
Group Sales Manager – Macy’s Smith Haven, NY
June -July
Group Sales Manager – Macy’s Commack, NY
August – June
Group Sales Manager – Stern’s Commack, NY
October -August
* Main areas of responsibilities included Women’s Ready-to-Wear,
Home & Jewelry.
* Drove sales by motivating associates to deliver outstanding
customer service.
* Maximized sales by executing excellent merchandise
presentation.
* Coached and counseled associates in optimal selling behaviors.
* Trained associates in product knowledge to offer better service
to customers.
* Trained associates on a storewide level on new register systems.
* Part of store’s conversion team to successfully manage
change-over from Stern’s to Macy’s
EDUCATION
* AAS – Ornamental Horticulture, SUNY Farmingdale, NY
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