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Coordinated and managed the Arts & Humanities Program
Developed and strengthened visual, literary, culinary and lifestyle enhancement programs to encourage member retention and allow for new member opportunities
Hired and scheduled instructors who fit program parameters
Served as liaison between teaching artists, YMCA Management and community
Assisted artists with the fine tuning of instruction and programs
Oversaw program budgets, assistance with financial reporting and tracked and analyzed programs
Assisted with marketing and publicity of programs to the community in the form of print media and website development
Created and executed in-house marketing programs to inform members of the breadth off artistic offerings at the YMCA in the form of bulletin boards, wall murals, brochures, lotteries, word of mouth and enthusiasm for the new program
*Employed this position to be in an atmosphere where my own art could be fostered while attaining Master’s degree in Architecture
Director of Operations & Marketing -
United American Construction - Vienna, Virginia
Managed a team of project managers and field superintendants and tradesmen
Worked with Project Manager teams to ensure they had all information needed to efficiently and successfully bid and win projects
Created Design-build layouts for commercial fit-outs and SCIFs, hand drawn and with Visio
Wrote and presented submittals, RFI’s, change orders and back charges
Reviewed project budgets, connected expenses, overhead costs, draw schedules, contracts and profit margins before submitting to client
Conducted employee development and evaluations
Researched, and evaluated project opportunities
Developed relationships with Architects, Property Managers, Facility Managers and Government representatives to be placed on their bidder’s lists and to be considered for new projects
Revitalized existing and created new relationships with clients through meetings and ongoing correspondence
Created marketing materials: web site, e-marketing programs, brochures and print advertising copy to help brand the company and create awareness in multiple sectors as well as the community
Initiated development of partnerships with related industry companies to increase project opportunity
Maintained and updated extensive, detailed client lists
Attended community functions to promote business: Chamber of Commerce, IFMA, WBC, etc.
Concept Development Director
Einstein Brother’s - Golden, Colorado & National
Was responsible for ROI analytics and increasing the profitability of plus stores nationally
Analyzed all P&L components in each location to maximize store’s profitability and develop analytical tools to assist management teams with the maximization of product opportunity and sales elevation
Designed and implemented POS strategies to capture impulse buys and increase check averages
Participated in the evaluation and analysis of new products, new food concepts and product execution strategies in the field
Designed and created national programs for in-store marketing-merchandising initiatives
Worked in tandem with Training, Creative, Brand, Store Design, Procurement and R&D to develop, trouble-shoot and execute company initiatives and acted as a field operations representative to corporate
Worked with store design to explain the needed flow and retail opportunities for new corporate stores and franchises
Worked on New Store Opening Team to train new employees, implement marketing strategies to create awareness of new location, and procured all tools and implements needed for a smooth rollout and continued growth
Developed and created training materials for quarterly manager training meetings on ROI, merchandising and local store marketing
Designed plan-o-grams for sneeze guard, coolers and retail shelves to be executed on national level
Developed and taught manager workshops
Developed and prepared training material pertaining to the use of store systems, new hire positioning, and in-store profitability strategies
Merchandising and training specialist
Education:
Norwalk Community College - present
Norwalk, Connecticut
Architecture Program
University of Maryland
College Park, Maryland
Bachelor of Arts in English
Concentration in Language, Communications and Rhetoric
Skills: Microsoft Office Suite (All applications), Visio, Quick Books, AutoCAD, AutoCAD -D
Volunteering Activities:
Taught art to underprivileged children once a week for a year at the Stephen’s School in Washington, DC
Painted a half-way house in Wheaton, Maryland for the IBM volunteer program
Worked as a part-time teacher at the Frost School in Rockville, Maryland. The school was for end-of-the-road children who had learning disabilities, social and family issues
Volunteered at Miriam’s soup kitchen in Washington DC
Recruited volunteers and donations for the Norwalk YMCA’s revitalization project