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SUMMARY OF QUALIFICATIONS
Sales and Business Development:
Track record of substantially increasing market share and sales volume. Successfully established new books of business with start-up operations or with Companies re-entering the marketplace. Successfully generated up to $M in new business over a year period. Maintained profitable books of business with loss ratios well under %. Managed $M renewal book of business. Large account underwriting including multi-state Large Deductible and Retrospective Rating programs, premium deferral options, incurred loss and paid loss plans. Developed annual premium projection goals and account profitability management. Underwriting analysis and quotation presentations including Experience Rating analysis and projection, dividend and retrospective rating calculations.
Agency/Broker Relations:
Critical thinker and adept negotiator who can apply extensive knowledge of the industry and insurance regulations to profitable growth opportunities. Quickly building rapport and trust when meeting with current and potential Agents and Brokers. Proven success at developing long-term relationships, educating Agents and Brokers on product knowledge and assessing and meeting customer/client needs. Ability to resolve complaints and concerns to ensure a high degree of customer/client satisfaction. Proven success at maintaining loyalty from Brokers/Agents and customers with above average renewal retention. Nominated for Underwriter of the Year - .
Organization/Communication:
Utilized Microsoft Excel spreadsheets to analyze exposure, losses and profitability of applications. Supervised inside underwriting staff. Trained new personnel in underwriting strategies and underwriting principals. Guest speaker - Industrial Claims Association Seminar and . Workers\' Compensation Reinsurance Association Representative - . Work Comp College - Return to Work Seminar for Insureds - .
PROFESSIONAL EXPERIENCE
Applied Underwriters, Foster City, CA
Senior Underwriter, Workers\' Compensation, May - May
Analyze risk and issue quotations by evaluating applications of a complex nature. Research and evaluate exposures and losses. Set appropriate premium rates ensuring compliance with application requirements.
Long Term Care Group, Inc., Minneapolis, MN
Commissions Analyst, April - May
Account Analyst for the Commissions Department. Prepare and send commission statements and checks for large accounts. Review commission data for accuracy.
Gulf Insurance Group, A member of Citigroup, St. Paul, MN
Underwriting Account Administrator, Nov - April
Account Administrator for Directors & Officers Liability Insurance, Employment Practices Liability Insurance and Fiduciary Liability Insurance.
Certus One Corporation, Minneapolis, MN
Business Manager, Temporary position, Feb - August
Business Manager for large format copy machine re-sale company. Responsible for accounting and bookkeeping activities using Quick Books Pro. Managed payroll, employee benefits, payables and receivables, account files and databases, office supplies and sales proposals.
Fremont Compensation Insurance Group, Minneapolis, MN
Underwriting Supervisor, Workers\' Compensation, Dec - Dec
Underwriting Supervisor for start up branch office. Assisted with rate filing and establishment of broker/agent base. Developed book of business of $M in months focusing on accounts between $k and $k in premium.
American International Group, Minneapolis, MN
Senior Underwriter, Illinois National Specialty Workers Compensation Division, May - June
Re-established local marketing and underwriting presence of Illinois National to the Minneapolis area. Marketing/underwriting responsibility for Minnesota, North Dakota and South Dakota Agents/Brokers.
Fireman\'s Fund Insurance Company, Minneapolis, MN
Underwriter Specialist, Workers\' Compensation, July - May
Marketing and underwriting for Minneapolis Agents and Brokers. Re-established relationships with Agents/Brokers after a year moratorium. Grew book of business to $.M.
California Compensation Insurance Company, Novato, CA
Senior Underwriter, Workers\' Compensation,
Responsible for marketing and underwriting for San Francisco Agents and Brokers. Grew book of business from $.M to $M in years.
HIH America Compensation and Liability Insurance Company, San Francisco, CA
Assistant Underwriter, Workers\' Compensation,
Risk analysis for new and renewal business for start up workers\' compensation company. Prepared quotations and proposal materials for presentations. Data entry for policy issuance. WCIRB queries and Broker correspondence.
Marsh & McLennan Associates, San Francisco, CA
Account Representative - Century Nationwide Real Estate E&O,
Reviewed new and renewal business submissions. Managed policy files for endorsements, billings and cancellations.
LICENSES & DESIGNATIONS
Associate in Risk Management - , Certificate in General Insurance - , CA Fire & Casualty Agent/Broker License - to
COMPUTER SKILLS
Windows //XP, MS Office Suite: Word, Excel, PowerPoint, Outlook; WordPerfect, Smartcomp, Adobe Acrobat, PageMaker .
EDUCATION
Augustana College, Rock Island, IL Bachelor of Arts, English
References available upon request