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Highlights: Dynamic, committed, organized and detail oriented associate with over years of experience in Human Resources, Hospitality, and administrative support, looking to work in a fast paced environment.
* Computer Proficiency in Word, Excel, OMF Metaphase, Citrix, Access, PowerPoint, Publisher, IPP, HRIS, TimeSaver, Outlook, Groupwise, Envision, Reserve, Acrobat and Internet.
Experience: Baxter BioScience, Kelly Services Temporary Assignment Hayward, CA
Document Control Processor / to /
Responsible for providing customer service by means of processing changes on documents, facilitating the routing and tracking of documentation packages, assigning quality numbers, retrieving archive quality records as requested, word processing and maintaining an accurate filing system.
Hyatt Regency Washington Washington, DC
Assistant Director of Human Resources / to /
In support of the Human Resources Director, responsible for the supervision of four Human Resources professionals, as well as supporting the various employment functions including: hiring exempt and non-exempt positions, reviewing and screening applications and resumes, preparing offer letters and pre-employment paperwork to candidates, assisting managers with creating job descriptions, new hire orientation, and summarizing reports (turnover, training attendance, compensation). Other Human Resources responsibilities include the assignment and administration of training, benefits orientation, benefits invoice payments and reconciliations, payroll processing, assisting management with union contract interpretation, offering guidance to managers regarding disciplinary action, suspending and terminating employment, attendance of grievance hearings, ensuring the timely processes of employee relations and communications, evaluating and updating compensation, coordination of safety procedures and meetings, research and enforcement of diversity and community involvement, maintaining HR files, conducting file and payroll internal audits, maintaining and updating database records into HRIS and Timesaver, and various other miscellaneous follow up to employees on general questions and issues.
Park Hyatt San Francisco San Francisco, CA
Employment Manager / to /
Initially responsible for maintaining proper staffing levels and reducing turnover. These employment functions included hiring exempt and non-exempt positions, reviewing and screening applications and resumes, preparing offer letters and pre-employment paperwork to candidates, assisting managers with the creating of job descriptions, new hire orientation, summarizing reports (turnover, training attendance, compensation) and entering and maintaining employee records in the HRIS database system. Final role consisted of closing the Park Hyatt San Francisco and placing managers at other Hyatt Hotels throughout the country.
Window Solutions Fort Lauderdale, FL
Administrative Assistant / to /
Provided administrative support to the owner of a storm windows installation company.
Maintained invoices and expense reports; composed, proofread and edited correspondence; coordinated appointments, meetings and teleconferences; maintained executive calendar; coordinated travel arrangements; prepared expense report; created various forms and spreadsheets; responded to various internal and external requests for information; maintained client database; other projects as assigned.
Hyatt at Fisherman\'s Wharf San Francisco, CA
Employee Relations Manager / to /
Supported the Director of Human Resources in a three-person Human Resources office in the various functions of Human Resources for a -employee hotel. Some of those functions included: the development and administration of the recruitment plan, payroll processing, administration of benefits (benefits inputting, tracking, reporting, orientation, invoice payments/reconciliation), administration of leave of absences, worker\'s compensation, disability claims, safety and compliance procedures, diversity education, training and development, wage increases, quarterly and monthly reporting, affirmative action audits and planning, and employee activities. Provided direct supervision to Human Resources Coordinator and interns. Invented various record-keeping spreadsheets to simplify and increase productivity.
Hyatt Regency San Francisco San Francisco, CA
Human Resources Coordinator / to /
Directed the flow of employee questions and concerns. Screened applicants, provided support in employee relations, benefits, the hiring process, and training. Wrote and printed the monthly employee newsletter, as well as other brochures and bulletins.
Hyatt Regency San Francisco San Francisco, CA
Sales Administrative Assistant / to /
Provided administrative and analytical support to the Individual Travel Sales Manager. Processed RFP\'s, set up appointments, gave potential clients site inspections of the property. Also assisted IT manager with obtaining sales contracts.
Hyatt Regency Buffalo Buffalo, NY
Sales Administrative Assistant/Systems Administrator / to /
Provided administrative and analytical support to three group sales managers as well as the Director of Sales. Data entry and systems administration of Sales functions including group dates and other booking information. Processed RFP\'s, set up appointments, gave potential clients site inspections of the property. Assisted with site inspections and obtaining contracts.
Hyatt Regency Buffalo Buffalo, NY
Reservations Team Leader / to /
Performed various reservations agent functions including booking reservations by telephone, data entry of rooming lists, customer service. Motivated other agents to ensure high levels of productivity and that proper procedures and policies were followed.
Education: State University of New York at Buffalo Buffalo, NY
BS Speech and Language Pathology
References: Margo Zanotto - Baxter BioScience -
Tranita Smith - Hyatt Regency Washington Employment Manager –
Brian Tepper - Window Solutions Owner –
Gina Pongasi - Friend –